Receptionist | Senior Living in Harlan, Iowa at American Baptist Homes of the Midwest

Receptionist – Senior Living
$17.00–$21.51/hour | Full-Time Flexible Shifts
Elm Crest Senior Living Community

Begin a rewarding career—join Elm Crest Senior Living Community as a Receptionist, where your professionalism and compassion create a warm, welcoming experience for every resident, family member, and visitor who walks through our doors.

Make a difference in someone’s day, every day.
At Elm Crest, we believe people thrive best in a place that feels like home. As the first friendly face of our community, you’ll play a key role in creating a supportive, positive environment where residents and guests feel comfortable, informed, and cared for.

If you have customer service or administrative experience and want a role where your work truly matters, we’d love to meet you.

Why You’ll Love This Role

• Competitive Pay: $17.00–$21.51 per hour (credit for experience)
• Schedule: Full-time, 8-hour shifts with flexible day or afternoon hours available
• Mission-Driven Work: Make a meaningful impact in residents’ lives every day
• Supportive Team Culture: Collaborative team environment and strong operational support
• Fast Hiring Process: Apply today and hear back within 48 hours

What You’ll Do

• Greet and assist residents, visitors, vendors, and staff in a friendly and professional manner
• Answer and direct calls using a multi-line phone system
• Provide general information about the community and assist with questions
• Handle incoming and outgoing mail and maintain community directories
• Perform clerical duties including filing, typing, scanning, and data entry
• Maintain confidentiality of resident and community information
• Keep the reception area clean, organized, and welcoming
• Support daily office operations using computer programs and office systems

Required Qualifications

• Must be 18 years of age or older
• High school diploma or equivalent required
• 1+ year of receptionist, customer service, or administrative experience preferred
• Strong communication, phone, and data entry skills
• Basic computer proficiency including Microsoft Office and related systems
• Ability to read, write, speak, and understand English fluently
• Professional, dependable, and welcoming attitude

Benefits

• Medical, Dental, and Vision Insurance
• 403(b) Retirement Plan with Discretionary Employer Match
• Life & AD&D Insurance
• Short- and Long-Term Disability
• Accident & Critical Illness Insurance
• Employee Assistance Program (EAP)

Ready to Apply?

Join a community where your work helps create meaningful experiences and welcoming moments every day.

Apply today to become a Receptionist at Elm Crest Senior Living Community.

To apply, please complete the required questionnaire. We accept applications on a rolling basis.

We are an Equal Opportunity Employer and are committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, medical condition, genetic information, marital status, veteran or military status, citizenship status, pregnancy (including childbirth, lactation, and related conditions), political affiliation, or any other status protected by applicable federal, state, or local laws. We are committed to providing an inclusive and accessible recruitment process. If you require accommodations during the interview process, please let us know. Reasonable accommodations will be provided upon request to ensure equal opportunity for all applicants.

Applicants may be subject to a background check. Employees in this position must be able to satisfactorily perform the essential functions of the position. If requested, this organization will make every effort to provide reasonable accommodations to enable employees with disabilities to perform the position’s essential job duties. As markets change and the Organization grows, job descriptions may change over time as requirements and employee skill levels evolve. With this understanding, this organization retains the right to change or assign other duties to this position.