National Account Executive, REI in at Samsung HME America Inc

NationalAccount Executive, Reproductive Endocrinology & Infertility

• Territory: United States

Who We Are

Samsung HME America (Healthcare and Medical Equipment) is Samsung’s U.S. medical imaging organization, delivering advanced diagnostic solutions across Ultrasound, Digital Radiography, and Computed Tomography. We lead nationwide sales, marketing, service, and distribution of Samsung’s imaging technologies, partnering with healthcare providers to strengthen diagnostic capabilities, streamline clinical workflows, and support better patient care. Samsung HME America also serves as the global manufacturing center for Samsung’s mobile Computed Tomography (mCT) business, leading the development of advanced CT systems used by healthcare providers worldwide.

Backed by Samsung Electronics’ global technology leadership, our teams work closely with clinicians to translate real-world challenges into innovative imaging solutions. Our culture combines a sense of urgency, customer focus, and clinical collaboration to advance the future of medical imaging.

Role Description

Responsible for identifying, developing, and nurturing new and established relationships with strategically important large Reproductive Endocrinology & Infertility customers. Also responsible for supporting, creating, and fostering specific partnerships that complement the core Women’s Health business. The REI National Account Executive represents the entire range of Samsung HME America products and services nationally and ensuring assigned customers’ needs and expectations are met by the company. This position is responsible for supporting the National REI Ultrasound Leader in the execution of Women’s Health Strategic Account strategy to align with and support the existing Women’s Health strategy currently in place.

Key duties and responsibilities, other duties may be assigned:

• Responsible for supporting the Women’s Health Management in the implementation of the REI strategy for our WH Ultrasound Business; the primary strategic business segment for this role is REI.
• Meet assigned targets for profitable sales volume & strategic objectives in assigned accounts.
• Proactively lead a joint company-strategic account planning process that establishes mutual performance objectives, financial targets, and critical milestones for a one and three-year period.
• Sell to hospitals and clinics in the REI space.
• Manage potential conflict with other sales channels by fostering excellent communication internally and externally, and through strict adherence to channel rules of engagement
• Lead solution development efforts that best address end-user needs, while coordinating the involvement of all necessary company, partner, and third-party personnel
• Ensure REI compliance with partner agreements and drive adoption of company programs among assigned partners.
• Seamlessly coordinate involvement of company personnel, direct and indirect sales, Corporate Accounts Team, and cross-functional resources, including Clinical, Marketing, Product Development, Operations, Finance, Service, and management resources to satisfy company, dealer, and customer needs
• Collaborate with National REI Ultrasound Leader, management, marketing, and third-party resources to create programs that drive REI & WH sales nationally.
• Maintain in-depth knowledge of industry, market, societies, buying groups, competitors, and customers in the REI market.
• Work closely with Women’s Health, Strategic Account Management, Product, Marketing, Clinical, Strategic, & Service managers to create a cohesive go-to-market strategy
• Prepare and deliver presentations to customers and internal audiences with 2-2000+ attendees
• Assist (WH) Management & WH Zone Modality Leaders to identify and develop Key Opinion Leaders within the REI markets.
• Create and implement a strategic plan for boosting market share specifically for the REI market segment.
• Communicate channel activities and results and provide accurate sales reports, forecasts, and budgeting to Senior Management to ensure accurate and timely updates to forecast and funnel in CRM.
• Maintain weekly activity report rigor.
• Conduct monthly Pipeline and PSI review.
• Attend and complete all required training and certification exams.
• Become and remain compliant with vendor credentialing requirements
• Maintain current, exceedingly elevated level of knowledge for all products
• Learn and follow the Samsung HME Sales Process.
• Meet Quarterly and Annual Sales Goals.
• Coordinate with Customer Service regarding client issues to ensure fast and accurate resolution.
• Drive sales in a hospital, physician office, or imaging center and achieve quarterly and annual sales goals for assigned and acquired products as required.
• Call on physicians, imaging center directors, materials management, hospital administrators, and clinical directors to create awareness of the company's products.
• Complete pre and post-sales technical product advice for the development and implementation of customer solutions
• Prepare and present detailed technical proposals including on-site product demonstrations (sometimes in the presence of patients and patient family members) and implement a customer needs plan to ensure potential sales are feasible within cost, time, and environmental constraints.
• Conduct in-services, seminars, and demonstrations as necessary for groups of professionals.
• Attend/complete all required training.
• Learn about the company's products as well as the competitor's products to better promote the company's product line.
• Transport company equipment per company policy.
• Manage time effectively; prioritize and make good business judgments and decisions in relationship to efficiency, effectiveness while meeting daily call expectations.
• Required to wear dosimeters when in direct contact with radiation emitting devices.

Qualifications and Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education & Experience

• 5+ years sales experience required; experience in Medical Capital or Ultrasound Sales with average sales price of $300K - $1M highly required. You must have a documentable history of successful selling.
• BA/BS in Business Administration, Communications, Marketing, or other related discipline preferred.
• REI ultrasound market knowledge & REI sales experience preferred.
• Experience managing a large, high volume, multi-state territory preferred.
• Must possess excellent verbal and written communication skills and work effectively in a demanding, fast-paced environment.
• Budget, expense, and resource management experience required.
• Must be able to assemble facts from various areas, analyze data, and provide informed recommendations to management.

Competencies & Skills

• High attention to detail
• Understanding of terminology and ability to share and communicate effectively within the group
• Ability to organize and prioritize tasks resulting in consistent productivity
• Ability to function within and support a team environment and build strong working relationships
• Dependable and punctual
• Ability to meet accuracy and productivity goals
• Good problem solving skills, ability to evaluate situation and prioritize factors in decision making
• Self-motivated, utilize available resources for self-improvement and development
• Flexible: able to follow directives and accomplish tasks outside of normal duties
• Experience with CRM, preferably Salesforce.
• You must be comfortable with technology, be able to present using a laptop, tablet, or via the web
• Must be able to demonstrate proficiency with MS Office package, including Excel, Word, and Powerpoint; as well as Outlook, Internet Explorer, and Google Chrome
• Familiarity with clinical and economic outcome data, reimbursement, and managed care policies and procedures is highly desirable

Travel Requirements

• Willingness to travel, overnight, and on weekends
• Must have a valid driver’s license and satisfactory driving record; background and drug testing (pre‑ and post‑employment) is required

Physical Requirements

• Regularly lift and /or move up to 25 pounds, frequently lift and/or move up to 50 pounds
• Frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear
• Must be able to sit and/or drive for long periods of time when travelling
• Must be able to stand for long periods of time (8-15 hours) for multiple days
• Regularly exposed to wet or humid conditions (non-weather); fumes or airborne particles; toxic or caustic chemicals; outdoor weather conditions; extreme cold (non-weather) and extreme heat (non-weather).
• Interaction with x-ray devices; for this reason strict safety and tracking programs are in place, requiring the utilization of dose monitoring equipment either full time or as necessitated by situation
• The noise level in the work environment is occasionally very loud.
• Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus

Benefits

We offer a comprehensive benefit package which includes:

• Medical (Blue Cross Blue Shield): 5 PPO Plans (with up to 95% employer contribution)
• Dental (Blue Cross Blue Shield): 2 PPO Plans (with up to 80% employer contribution)
• Vision (Blue Cross Blue Shield): 100% company paid
• Short/Long Term Disability, Life & AD&D (The Standard): 100% company paid
• 401k Retirement (Fidelity): 100% company match up to 5%
• Tax Deferred Health Care Savings Programs
• Accident Insurance, Critical Illness, Hospital Indemnity, Pet, Legal, ID Theft
• Generous paid time off, tuition reimbursement, and more!

Inclusion and Diversity Statement: We are an Equal Opportunity Employer and value diversity at all levels of the organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable law. We are committed to providing reasonable accommodation to individuals with disabilities throughout the application and employment process. If you require assistance or accommodation, please contact Human Resources.