Trainee Support Coordinator - California (Part-Time) in Buffalo, New York at Greenforce Training Inc

Position Title:
Trainee Support Coordinator – California (Part-Time)

Schedule:
Monday- Friday (daily); Part-Time (20–30 hours per week); Occasional nights and weekends

Compensation:
$30.00–$40.00 per hour, depending on experience.

Position Summary
The Trainee Support Coordinator provides comprehensive case management services that support participants from admission through successful completion of the GreenForce program and post-program retention. This position focuses on admissions interviewing, participant enrollment, individualized support planning, wraparound services, and ongoing retention to ensure participants overcome barriers and remain engaged throughout the program.

The Trainee Support Coordinator serves as a trusted advocate and resource by connecting participants with community-based services and maintaining consistent communication throughout their GreenForce journey.

Essential Responsibilities:
Admissions and Enrollment
• Conduct participant interviews and assess eligibility for GreenForce programs.
• Assist with required reporting and participant documentation for grant compliance.
• Support community outreach and recruitment events as needed.

Case Management and Wraparound Services
• Complete participant assessments to identify barriers to success.
• Develop individualized support plans for each participant.
• Connect participants with community resources including:
o Housing
o Transportation
o Childcare
o Food assistance
o Behavioral health services
o Legal services
o Financial assistance
o Education resources
• Maintain relationships with community-based organizations and referral partners.
• Provide ongoing support, encouragement, advocacy, and problem-solving.
• Monitor participant progress and adjust support plans as needed.
• Maintain timely and accurate case notes.

Participant Retention
• Maintain regular communication with participants throughout program participation.
• Conduct follow-up meetings to identify challenges and develop solutions.
• Address attendance concerns and barriers affecting program completion.
• Coordinate referrals for emergencies or supportive services.
• Track participant engagement and retention outcomes.
• Document all participant interactions and follow-up activities.
• Collaborate with GreenForce staff to ensure participants receive coordinated support.

Community Engagement
• Develop relationships with local nonprofit organizations and community service providers.
• Represent GreenForce at community outreach events.
• Maintain an updated resource directory for participant referrals.
• Support GreenForce's mission through participant-centered service delivery.

Minimum Qualifications:
• Associate's degree required; Bachelor's degree in Social Work, Human Services, Psychology, Counseling, or related field preferred.
• Two years of experience in case management, human services, social services, nonprofit services, workforce development, or related field preferred.
• Experience working with underserved populations preferred.
• Bilingual candidates are encouraged to apply.

Knowledge and Skills
• Experience conducting participant assessments and developing individualized service plans.
• Knowledge of community resources and referral systems.
• Excellent interviewing and motivational interviewing skills.
• Strong documentation and case management skills.
• Ability to establish rapport with participants from diverse backgrounds.
• Strong organizational and time management skills.

Why Join GreenForce?
At GreenForce, you'll have the opportunity to make a meaningful difference in people's lives every day. Our team is committed to helping individuals build sustainable careers while strengthening our communities and supporting employers with skilled, dependable talent.

If you are passionate about mentoring others, removing barriers to employment, and creating lasting community impact, we'd love to hear from you.

How to Apply:
Please submit your resume. A cover letter is encouraged but not required.
Email your application to JConrad@theGreenForce.org