Host in Chicago, Illinois at The Westin Michigan Avenue Chicago
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Job Description
Vinayaka Hospitality was founded in 2008 on a foundation of innovation, intelligence, and compassion. Our team takes pride in combining a passion for hospitality with practical hotel management. By collaborating with renowned brands like Hilton, Marriott, and Hyatt, we efficiently manage 11 properties across diverse locations. Committed to ongoing growth, we actively seek opportunities and are dedicated to helping both our team and hotels thrive. We remain responsive and proactive in our strategies for sales, marketing, and revenue, ensuring swift adaptability to market changes. Beyond Management, we cultivate strong partnerships with major industry players, showcasing our dedication to success in the ever-evolving world of hospitality
Join the team at The Westin Michigan Avenue Chicago, a landmark downtown hotel where elevated comfort meets iconic luxury. At The Westin, you’ll be part of a culture that champions well-being, innovation and extraordinary experiences for both guests and associates. Nestled on Chicago’s Magnificent Mile, you’ll work in a dynamic setting offering inspiring views, modern amenities and a commitment to “doing well, and doing good.” If you’re passionate about hospitality and ready to elevate your career in a role where your purpose matters, let’s create unforgettable moments together.
JOB SUMMARY
Greet customers in a friendly, enthusiastic, professional, and timely manner to the restaurant.
ESSENTIAL FUNCTIONS
· Welcome guests in a warm and friendly manner.
· Seat guests and manage seating chart based on resultant activity and dining flow.
· Respond to guest inquiries via phone or in person.
· Create reservations.
· Assist fellow associates with work including, but not limited to cleaning, stocking, folding silverware.
· Additional duties as necessary and assigned
In accordance with Illinois law, the compensation and benefits for this position are as follows:
Pay Range:
$26.50 per hour
Benefits:
· Eligible employees may receive access to the following benefits, subject to plan terms and eligibility requirements:
· Paid time off, including:
o Paid holidays
o Paid sick leave
o Vacation time
· Medical, dental, and vision insurance
· Life and disability insurance
· Employee Assistance Program (EAP)
· Employee discounts (e.g., hotel stays, food & beverage, and partner programs)
This position is subject to the Chicago Fair Workweek Ordinance.
Upon hire, employees will receive a written good faith estimate of their work schedule, including:
· Expected average weekly hours
· On-call scheduling expectations (if applicable)
· Anticipated days and times of work
Work schedules are provided in advance in accordance with the ordinance. Scheduling may vary based on business needs, including occupancy levels, events, and seasonal demand.
Employees have the right to:
· Receive advance notice of schedules
· Request schedule changes
· Receive a written response to scheduling requests within required timeframes
· Receive applicable compensation for certain employer-initiated schedule changes
Chicago Paid Leave & Paid Sick Leave
This position is eligible for paid leave benefits in accordance with the Chicago Paid Leave
Employees may accrue and use paid leave for:
· Personal time off
· Illness or medical needs
· Safety-related leave (as defined by law)
Leave accrual, usage, and carryover are administered in accordance with applicable law and company policy.
We are an Equal Opportunity Employer and are committed to creating an inclusive environment for all employees.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local laws
Requirements:SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:
· Must be able to speak, read, write and understand the primary language(s) used in the.
· Must be able to read and write to facilitate the communication process.
· Requires good communication skills, both verbal and written.
· Must possess basic computational ability.
· Must possess basic computer skills.
· Knowledge of the appropriate table settings and service ware.
· Ability to describe all menu items, prices and methods of preparation. And to use suggestive selling techniques to encourage the guests to choose items that are house specialties.
· Inform supervisor of any problems or complaints.
· Responsible for the proper handling of all equipment.
PHYSICAL DEMANDS
· Must be able to stand and exert well-paced mobility for up to 4 hours in length.
· Must be able to exert well-paced ability in limited space.
· Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks.
· Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.
· Must be able to lift trays of food or food items weighing up to 30 lbs. on a regular and continuing basis.
· Must be able to push and pull carts and equipment weighing up to 250 lbs. frequently.
· Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
· Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
· Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
· Requires manual dexterity to use and operate all necessary equipment.
AVAILABILITY
Hotel operates 7 days a week, 24 hours a day. Must be available to work all needed shifts: which includes days, evenings and weekend work.