Front Desk Manager in Savannah, Georgia at Thrive on Skidaway

# Administrative Operations Coordinator
**Thrive Senior Living | Savannah, GA**

Are you organized, energetic, people-focused, and always thinking three steps ahead? Do you love keeping things running smoothly while creating a welcoming, positive environment for residents and team members? Thrive Senior Living is looking for an Administrative Operations Coordinator who is ready to make an impact, support an amazing team, and help make our community feel like home!

This is more than an administrative position. It’s an opportunity to be a leader, a problem-solver, a team motivator, and an important part of the Thrive experience!

## What You’ll Do

### Lead the First Impressions Team
- Oversee, support, and motivate our First Impressions Concierge team to deliver outstanding service to residents, families, visitors, and team members.
- Manage scheduling and coordinate coverage to keep the front desk running smoothly.
- Step in to cover shifts when team members call out, take vacation, or need additional support.
- Anticipate staffing needs and proactively develop coverage plans to keep operations running seamlessly.

### Build an Amazing Team Culture
- Assist with recruiting, interviewing, hiring, and onboarding new team members.
- Oversee and conduct new-hire orientation, ensuring every team member feels welcomed, prepared, and excited to join Thrive.
- Coordinate CPR training and help ensure required training and certifications remain current.
- Assist with employee file audits, personnel documentation, and onboarding compliance.
- Train, coach, and support team members while encouraging professional growth and accountability.
- Celebrate team members by coordinating birthday cards, work anniversary cards, and meaningful recognition opportunities.
- Help create a positive workplace culture where team members feel valued, appreciated, and motivated.

### Keep Operations Organized
- Partner closely with the Business Director to support daily administrative operations and departmental priorities.
- Maintain schedules, coordinate appointments and training, and assist with administrative projects.
- Stay ahead of deadlines, identify potential challenges, and anticipate what the team needs before being asked.
- Communicate effectively with department leaders and help ensure important tasks are completed accurately and on time.

### Make Residents Smile
- Help create a warm, welcoming, and engaging environment for our residents.
- Assist with community activities, special events, celebrations, and opportunities to bring joy to residents’ daily lives.
- Build meaningful connections with residents and families through kindness, patience, and genuine care.
- Look for opportunities to make someone’s day brighter, whether through a thoughtful conversation, a helping hand, or an extra-special touch.
- Lead by example in delivering the exceptional hospitality and service our residents deserve.

## What We’re Looking For

- A positive, energetic, and approachable professional who enjoys working with people.
- Strong organizational, scheduling, and multitasking skills.
- Excellent communication, leadership, and problem-solving abilities.
- Someone who takes initiative, anticipates needs, and enjoys finding solutions.
- The ability to remain calm, flexible, and professional when priorities change.
- Experience with administrative duties, recruiting, onboarding, staff scheduling, or team leadership preferred.
- Proficiency in Microsoft Office, including Excel, Word, and Outlook.
- A team player who is willing to jump in wherever needed and lead with a can-do attitude.
- A genuine passion for serving seniors and creating a positive community experience.

## Schedule & Reporting Structure

- **Schedule:*
* Monday–Friday, 9:00 AM–5:00 PM, with alternating weekend work required.
- **Reports to:*
* Business Director.
- **Flexibility:*
* Must be willing to provide coverage when needed, including call-outs, vacations, and staffing shortages.

## Why Thrive?

At Thrive Senior Living, the little things make a BIG difference. From welcoming a new team member to celebrating a resident’s birthday, we believe meaningful connections are at the heart of everything we do.

We’re looking for someone who brings enthusiasm, accountability, compassion, and a little extra sparkle to the workplace every day.

**If you love people, thrive on organization, enjoy leading a team, and believe that making someone smile is one of the most important parts of the job, we want to meet you!**

**Come grow with Thrive and help us make every day exceptional!**