Coordinator of Community Education in Carterville, Illinois at John A Logan College

Coordinator of Community EducationMake a Lasting Impact Through Lifelong Learning

John A. Logan College is seeking an organized, service-oriented, and community-minded professional to serve as our Coordinator of Community Education. This position plays a vital role in expanding access to high-quality, noncredit learning opportunities that enrich lives, strengthen communities, and support workforce and personal development.

The Coordinator of Community Education plans, develops, coordinates, and continuously improves Community Education programming by working closely with college departments, instructors, community organizations, businesses, and participants. The successful candidate will be passionate about connecting people with meaningful learning experiences while ensuring programs are responsive to community needs, operationally effective, and financially sustainable.

Position Summary

The Coordinator of Community Education is responsible for the day-to-day coordination and delivery of Community Education programs. This role manages course scheduling, registration processes, instructor and partner coordination, participant support, program evaluation, and operational reporting.

Working collaboratively with internal and external stakeholders, the Coordinator helps translate approved program priorities into successful educational offerings that advance the College's mission of lifelong learning, community engagement, and workforce development.

Essential Duties and ResponsibilitiesProgram Coordination & Delivery

• Develop and maintain an annual schedule of Community Education offerings based on community needs and approved program priorities.
• Coordinate course logistics, including facilities, materials, instructor schedules, and program operations.
• Support or provide classroom and hands-on instruction when assigned.
• Ensure successful delivery of educational programs from planning through completion.

Instructor & Community Partner Coordination

• Coordinate instructor onboarding, scheduling, documentation, and readiness through established College processes.
• Build and maintain productive relationships with instructors, businesses, community organizations, and external partners.
• Support collaborative initiatives that expand educational opportunities and community engagement.

Operations & Participant Support

• Coordinate course setup, registration, participant communications, and operational follow-up activities.
• Maintain accurate program information within Marketplace and other College systems.
• Provide exceptional customer service and support to participants and instructors throughout the program lifecycle.
• Resolve routine questions and issues in a professional and timely manner.

Enrollment, Data Analysis & Continuous Improvement

• Track enrollment trends, participation levels, participant feedback, and program outcomes.
• Analyze operational and financial data to identify opportunities for program enhancement.
• Prepare reports and recommendations that support future planning and decision-making.
• Assist with monitoring program budgets and resource utilization.

Collaboration & Compliance

• Work collaboratively with College departments to ensure effective program delivery.
• Maintain compliance with College policies, procedures, and operational guidelines.
• Contribute to a culture of service, accountability, and continuous improvement.

Required Qualifications

• Bachelor's degree in Business, Education, Organizational Leadership, Community Development, Workforce Development, or a related field.
• Minimum of two (2) years of professional experience in program coordination, education, community engagement, workforce development, event coordination, or a related field.
• Demonstrated experience coordinating multiple projects, schedules, activities, or events simultaneously.
• Strong communication, customer service, organizational, and technology skills.
• Valid Illinois driver's license and ability to travel locally as needed.

Preferred Qualifications

• Master's degree in a related field.
• Experience in community education, continuing education, workforce development, higher education, or a community college environment.
• Experience using registration, course management, Marketplace, CRM, or comparable software systems.
• Experience analyzing program performance data and preparing operational reports.

Knowledge, Skills & Abilities

Successful candidates will demonstrate:

• Excellent organization and project coordination skills.
• Strong written, verbal, and interpersonal communication abilities.
• An ability to build positive relationships with participants, instructors, community partners, and colleagues.
• Customer-focused service and problem-solving skills.
• Proficiency with technology and data management systems.
• The ability to prioritize competing demands while meeting deadlines.
• Sound judgment, professionalism, and adaptability.
• The ability to work independently and collaboratively in a fast-paced environment.

What Makes a Successful Candidate?

The ideal candidate is:

• Service-Oriented – Committed to providing excellent support and building trust with stakeholders.
• Organized & Dependable – Effectively manages multiple responsibilities and follows through on commitments.
• Proactive & Resourceful – Anticipates needs, addresses challenges, and identifies opportunities for improvement.
• Collaborative & Adaptable – Thrives in a team environment while responding effectively to changing priorities.
• Community-Focused – Understands the value of lifelong learning and seeks to connect educational opportunities with community needs.

Working Conditions

• Occasional evening and weekend work may be required to support classes, events, outreach activities, and community programs.
• Regular use of computers and standard office technology.
• Frequent movement between campus and community locations.
• Occasional lifting and carrying of materials weighing up to 25 pounds.

Mission Impact

As the Coordinator of Community Education, you will help advance John A. Logan College's commitment to lifelong learning by creating meaningful educational opportunities that enrich individuals, strengthen communities, and support workforce development. Your work will help connect learners of all ages with programs that inspire personal growth, professional success, and community engagement.

John A. Logan College offers a variety of benefits to employees. These benefits include, but are not limited to:

State Universities Retirement System (SURS)

Health, vision, and dental insurance

Life insurance

Paid time off (vacation, personal, and sick time)

Paid holidays

JALC tuition waiver for employee, spouse, and dependent children (after 6 months of employment)

Free membership to Logan Fitness

Free JALC library card

Employee discount to The General Store

Interested? Click the blue "apply" button. The following documents must be submitted with the application:

Resume

Unofficial copies of all college transcripts

Any relevant licenses or certifications

Cover letter

Three references

If you have questions, please contact the Office of Human Resources by calling 618-985-2828, extension 8912, or by emailing jill.elliott@jalc.edu.

JALC Mission: “To enrich lives through learning and community engagement.”

John A. Logan College is an equal-opportunity employer. John A. Logan does not discriminate in employment with regard to race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status, or unfavorable discharge from military service or any other characteristic protected by law.