IT Instructional Designer in Falls Church, Virginia at Creative Information Technology, Inc.

IT Instructional Designer – Hybrid – Rockville, MD

About us

• Creative Information Technology Inc (CITI) is an esteemed IT enterprise renowned for its exceptional customer service and innovation. We serve both government and commercial sectors, offering a range of solutions such as Healthcare IT, Human Services, Identity Credentialing, Cloud Computing, and Big Data Analytics. With clients in the US and abroad, we hold key contract vehicles including GSA IT Schedule 70, NIH CIO-SP3, GSA Alliant, and DHS-Eagle II.

Role and Responsibilities

• Assist with developing training plans and schedules and manage the ongoing technology training program based on organizational needs.
• Create system-based training material using Camtasia, Adobe Captivate, and other tools as assigned
• Responsible for training coordination and administration including scheduling, managing course information in the LMS, tracking and updating attendance, and more.
• Assist with evaluating new training opportunities with vendors and managing vendor relationships.
• Create visually clear and impactful business process documentation and demonstrate system functionality to various user levels.
• Create quick start guides, job aids and other training materials as needed.
• Conduct formal and informal presentations to help raise awareness and/or build foundational knowledge of key concepts in advance of systems training.
• Demonstrate experience and knowledge of principles, practices, and systems of organizational design, change management, and organizational development.

Minimum Qualification

• At least 5 years of demonstrated system-based content development experience within applications, tools, and business processes.
• Experience in developing and designing training curriculum, job aides, training material utilizing multimedia tools such as Adobe Captivate, Camtasia, Word, PowerPoint, and other web-based tools.
• Demonstrated organizational design, analysis, and employee engagement group facilitation.
• Ability to work independently and meet deadlines in a fast-paced environment with multiple and changing priorities.
• Demonstrated consensus building with stakeholders, management, and employees at all levels in the organization.
• Ability to perform analysis and create relevant process mapping and other documentation.
• Knowledge of medium to large-scale organizational change management initiatives