Rental Manager- City Of Raleigh Museum in Raleigh, North Carolina at City of Raleigh North Carolina

The City of Raleigh Museum is seeking a Rental Manager. This position is a permanent part-time position and is directly responsible for overseeing the facility booking process for the City of Raleigh Museum.

This role works 25 hours per week as a Permanent Part-Time position and contributes to the Local Governmental Employees' Retirement System (LGERS) at a 6% employee contribution in addition to eligibility for 401k/457 retirement plans.

About Us:
The City of Raleigh Museum preserves and educates audiences about the social, political, cultural, and economic history of Raleigh from the earliest times to present. Through its motto of “Then, Now, Next,” the Museum seeks to preserve the history and heritage of Raleigh while considering its present and envisioning its future. Housed in the historic 1874 Briggs Hardware Building, the museum curates temporary and permanent exhibits about the city's people, places, and resources; maintains a collection of approximately 10,000 artifacts; and offers education programming and tours.

Work Hours:
This position has flexible hours based upon event rental schedules. The Rental Manager must be available to work a flexible schedule, which may include nights and weekends.

• Addressing rental inquires within 24-hours of initial contact
• Meeting with interested clients for showings and set up discussions
• Receiving and processing contracts
• Responding to renter questions and ensuring their events remain on track
• Training, coordinating, and overseeing rental staff
• Assisting with rentals when needed
• Submitting monthly and annual rental reports
• Attend meetings to discuss ways to improve the rental program
• Compliance with City policy and meeting department guidelines regarding customer service

Education and Experience:
High School Diploma or GED and 1 year of customer service experience

OR

An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation.

Preferred Qualifications:

• Valid North Carolina Class C Driver's License with a satisfactory driving record
• Experience coordinating rentals and/or events

Knowledge, Skills and Abilities:

• Excellent customer service
• Effective oral and written communication
• Microsoft Word and Excel

ADA and Other Requirements:
Positions in this class typically require: stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, talking, and hearing.

Medium Work:
Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

Working Conditions:
Work is performed both indoors and outside.

Note:
This job classification description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and Fair Labor Standards Act (FLSA) designation may vary based on the specific tasks assigned to the position.