Lead Medical Assistant II in Schenectady , New York at Ellis Medicine

As a lead Medical Assistant, you must have the ability to maintain office flow and work independently. Maintains a well-organized and adequately stocked patient care unit. Assist the nursing staff to meet patient needs by providing a high level of clerical and technical support. Develops intra-interdepartmental relationships which support nursing maintenance of the patient care environment. Performs specimen collection including venipuncture and performs basic level lab testing, obtains patient V.S. and prepares patient to see provider. Responsible for providing clerical and technical support to the Healthcare Center Office. Clerical functions include but not limited to reception, registration, scheduling, billing, processing and distribution of mail, and the forwarding of information and reports. Assist in maintaining medical records in a confidential manner. This position must provide customer friendly, courteous reception to clients and customers at all times. Must be able to work well in a team environment and possess excellent customer service skills with the ability to multitask.

EDUCATION AND EXPERIENCE REQUIREMENT(S):

Education: High school diploma or equivalent required.

Experience: Prior experience working in a hospital environment or physician practice preferred.

Certifications: Must be a graduate from a Medical Assistant program and possess a current MA certification or registry.

MAKING ELLIS EXCEPTIONAL (MEE) BEHAVIORS & STANDARDS

RESPONSIBILITY – Meets all the requirements of his/her position.

• Works independently, requesting assistance needed.
• Anticipates problems and works to solve them.
• Performs duties willingly.
• Demonstrates appearance and hygiene appropriate to the delivery of quality services
• Actively participate in all efforts to maintain a safe, clean environment.

SENSITIVITY – Demonstrates sensitivity to customer needs

• Treats others with consideration, courtesy, and respect, even in stressful situations
• Communicates effectively with patients, visitors, and colleagues.
• Cooperates with other hospital departments.

ACCURACY – Demonstrates know legible attention to assure proper service to customers.

• Work is accurate and thorough; attention to details is evident.
• Seeks information necessary for acutely completing job duties
• Maintains current knowledge and skills necessary to perform competently.

TIMELINESS – Recognizes time as the individual’s most valuable resource.

• Responds promptly to customers’ needs.
• Carries out work assignments within allotted time frame.

ETHICS – Demonstrates a commitment to protecting the rights of customers.

• Discusses patient and staff related issues only in a confidential manner and setting, and only with those who have the right to know.
• Assists in maintaining the integrity and confidentiality of all data.

Maintains a satisfactory attendance record.

PHYSICAL REQUIREMENTS:

• Should be able to push/pull, lift/move 15 lb., be able to perform moderately difficult manual manipulations such as using a keyboard, writing, and filing for extended periods of time, must be able to perform tasks which require hand-eye coordination such as data entry, typing and using photo copiers. Mobility requirements may include the ability to be stationary at a workstation for a prolonged period time in addition to being able to squat or be mobile for a reasonable length of time and distance. Communication requirements include the ability to comprehend the spoken English language in addition to being able to communicate and read the English language.

PRIMARY RESPONSIBILITIES OF THE POSITION:

• As a lead Medical Assistant must have the ability to maintain office flow and work independently
• The Medical Assistant will coordinate and maintain an orderly distribution of supplies and equipment.
• The Medical Assistant will work with other members of the intra/interdepartmental team to provide a smooth patient care environment.
• The Medical Assistant will maintain a clean, safe environment for the patient.
• The Medical Assistant will provide safe, efficient, and organized care.
• Will collect and identify laboratory specimens if required
• Will perform basic level lab testing and document proper quality control procedures and assist in proficiency testing as required
• Will perform technical skills for patient care. Skills include take and record vital signs blood glucose monitoring; use of audio scope; Snellen eye testing; obtaining culture; electrocardiograms; CPR and assisting with primary care procedures.
• The Medical Assistant conducts office protocols and procedures as described by the Office Manager.
• The Medical Assistant participates in coordination of clerical duties and the objectives of the office which include chart prep, faxing, make appointments, file records and any other clerical duties as needed.
• Will demonstrate self-development and participate in provision of safety practices for themselves and other members of the health care team.
• Adheres to the policies and procedures as out lined in the Exposure Control manual regarding standard precautions; bloodborne pathogen; disposal of needles; syringes and sharps; cleanup procedures for blood and body fluids spills; storage, handling and disposal of medical waste.
• Adheres to hospital policies and procedures related to mandatory education and annual health assessment.
• Communicates effectively and courteously with physicians, physician schedulers, and interdepartmentally to obtain and share information necessary to prepare the schedule.
• Communicates utilizing telephone, e-mail, and fax
• Obtains, verifies, and accurately records patient identifiers D.O.B. and demographics
• Obtains, verifies, and accurately records preoperative diagnosis, surgical procedure, special patient considerations, and surgeon requests
• Performance of electronic medical record (EMR) duties.
• Daily utilization and documentation of EMG Metrics tools to manage scheduling of Routine Physicals, quality gaps, huddles and collaboration with providers and clinical support team
• Review and update EMG Metrics tools daily with updates on documentation received through provider visit, results obtained through fax and scanning.
• Performance of care team duties.
• Assist with the orientation of new staff members

Ellis Medicine is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex/gender, age, national origin, disability, genetic information, predisposition or carrier status, military or veteran status, prior arrest, or conviction record, marital or familial status, sexual orientation, transgender status, gender identity, gender expression, reproductive health decisions, or domestic violence victim status.

Salary Range: $19.25-$27.91 /hour Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.