Information Assurance Specialist (Computer Operator III) in Killeen, Texas at The Logistics Company

The Logistics Company, Inc., is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made, and duties are assigned without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other characteristic protected under applicable federal, state, or local laws.

SUMMARY:

Information Assurance Specialist. Provide subject matter expertise in support of command-and-control systems involved in mobilization. Perform immediate on-site retail and unit-level support for Information Technology (IT) functions to mobilizing and demobilizing units, which includes workstations connected to the Fort Cavazos network infrastructure. Duty assignment will be confined primarily to the North Fort Cavazos Mobilization Facilities and the HMB headquarters.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provide customer support to all IT customers in person, by phone, or via email.
• Reimage computers.
• Create/track status of remedy work orders.
• Vet and create NIPR accounts.
• Provide support to PC/networking environment including installation, testing, repair, and troubleshooting for stand-alone PCs, PCs linked to networks, printers, and other computer peripherals.
• Support responsibilities include software installation, and configuring operating systems, and loading needed programs.
• Performs technical, operational, and training support to users of personal computers by telephone, on on-site.
• Performs hardware and software diagnostics, coordinates needed repairs, resolves computer system problems.
• SIPR Vault responsibilities include maintaining and operating a classified facility.
• Coordinates the issuing/clearing of IT equipment in buildings.

Adherence to all TLC Policies accessed through Deltek Costpoint via the following path.

o People > Employee Self Service > Company > Company Links > TLC Policies.

o Please see the Notes field for Login information.

This position supports the DOD on a federal installation and the candidate must be available to work at the assigned physical location during business hours.

o Hours of work 7:30AM -4:30PM (M-F)

NON-ESSENTIAL DUTIES AND RESPONSIBILITIES:

Perform other duties as assigned

SUPERVISORY RESPONSIBILITIES:

No supervisory responsibilities required

EDUCATION and/or EXPERIENCE:

Essential :

Ability to prioritize work, complete multiple tasks, and work under deadline

Must be able to devise steps necessary to complete tasks

2 years experience in IT

Proficiency using Microsoft Office and Outlook

Proficiency using Microsoft Office, Outlook, and Publisher, and Adobe

Excellent personal communication skills

Ability to prioritize work, complete multiple tasks, and work under deadlines.

Must have valid state drivers license and be able to maintain post driving privileges

Must be able obtain/maintain Common Access Card

Must have a SECRET security clearance

High school graduate or equivalent (GED)

Preferred :

Prior work with military/government preferred

Associate degree in information technology preferred

Familiarity with military acronyms and terminology preferred

COMPTIA A+ certification preferred

Security Plus Certification preferred

LANGUAGE SKILLS:

Ability to read, comprehend and explain instructions, letters, memos, emails, and correspondence from inside the organization as well as from external sources. Ability to effectively respond, communicate and present information to customers, internal and external, clients and other employees in the organization. Ability to interpret instructions and information and explain to others in the performance of this job in English.

PHYSICAL DEMANDS:

Must be able to stand for long periods of time, stoop down and lift and carry more than 50 pounds on a regular basis. Must possess visual acuity to review written documentation; ability to hear and understand speech at normal room levels and on the telephone ; and the manual dexterity to operate computer.

WORK ENVIRONMENT/HOURS:

This position is not eligible for remote work, as the essential functions of the role require the employee to perform duties on-site.

Work performed indoors. No travel requirements. Will work 40 hours work week with a possibility to work weekends and/or holidays if mission/operations require. This position supports the DOD on a federal installation and the candidate must be available to work at the assigned physical location during business hours.

EXPECTATIONS:

Transportation & Access: You must have reliable transportation to and from work and be able to access military installations.

Background & Drug Screening: Employment requires passing a background check and pre-employment drug screening. Random drug and alcohol testing may also occur without prior notice.

Timesheets: Record your actual work hours daily and ensure your entries are accurate and timely to support smooth operations.

Dress & Punctuality: Arrive on time and dress appropriately for your shift.

BACKGROUND INVESTIGATIONS:

All employees are required to undergo an initial background investigation as a condition of employment. Additionally, employees may be subject to subsequent background investigations if circumstances warrant, such as the emergence of a need, an issue, or probable cause.

Employees assigned to work on federal installations or projects must also comply with government-mandated background investigations, which are conducted independently of the company's investigations. Employment and continued assignment to federal installations are contingent upon successfully meeting and maintaining these requirements.

• The Logistics Company, Inc., is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made, and duties are assigned without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other characteristic protected under applicable federal, state, or local laws.

  SUMMARY:

  Information Assurance Specialist. Provide subject matter expertise in support of command-and-control systems involved in mobilization. Perform immediate on-site retail and unit-level support for Information Technology (IT) functions to mobilizing and demobilizing units, which includes workstations connected to the Fort Cavazos network infrastructure. Duty assignment will be confined primarily to the North Fort Cavazos Mobilization Facilities and the HMB headquarters.

  ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Provide customer support to all IT customers in person, by phone, or via email.
  • Reimage computers.
  • Create/track status of remedy work orders.
  • Vet and create NIPR accounts.
  • Provide support to PC/networking environment including installation, testing, repair, and troubleshooting for stand-alone PCs, PCs linked to networks, printers, and other computer peripherals.
  • Support responsibilities include software installation, and configuring operating systems, and loading needed programs.
  • Performs technical, operational, and training support to users of personal computers by telephone, on on-site.
  • Performs hardware and software diagnostics, coordinates needed repairs, resolves computer system problems.
  • SIPR Vault responsibilities include maintaining and operating a classified facility.
  • Coordinates the issuing/clearing of IT equipment in buildings.

  Adherence to all TLC Policies accessed through Deltek Costpoint via the following path.

  o People > Employee Self Service > Company > Company Links > TLC Policies.

  o Please see the Notes field for Login information.

  This position supports the DOD on a federal installation and the candidate must be available to work at the assigned physical location during business hours.

  o Hours of work 7:30AM -4:30PM (M-F)

  NON-ESSENTIAL DUTIES AND RESPONSIBILITIES:

  Perform other duties as assigned

  SUPERVISORY RESPONSIBILITIES:

  No supervisory responsibilities required

  EDUCATION and/or EXPERIENCE:

  Essential :

  Ability to prioritize work, complete multiple tasks, and work under deadline

  Must be able to devise steps necessary to complete tasks

  2 years experience in IT

  Proficiency using Microsoft Office and Outlook

  Proficiency using Microsoft Office, Outlook, and Publisher, and Adobe

  Excellent personal communication skills

  Ability to prioritize work, complete multiple tasks, and work under deadlines.

  Must have valid state drivers license and be able to maintain post driving privileges

  Must be able obtain/maintain Common Access Card

  Must have a SECRET security clearance

  High school graduate or equivalent (GED)

  Preferred :

  Prior work with military/government preferred

  Associate degree in information technology preferred

  Familiarity with military acronyms and terminology preferred

  COMPTIA A+ certification preferred

  Security Plus Certification preferred

  LANGUAGE SKILLS:

  Ability to read, comprehend and explain instructions, letters, memos, emails, and correspondence from inside the organization as well as from external sources. Ability to effectively respond, communicate and present information to customers, internal and external, clients and other employees in the organization. Ability to interpret instructions and information and explain to others in the performance of this job in English.

  PHYSICAL DEMANDS:

  Must be able to stand for long periods of time, stoop down and lift and carry more than 50 pounds on a regular basis. Must possess visual acuity to review written documentation; ability to hear and understand speech at normal room levels and on the telephone ; and the manual dexterity to operate computer.

  WORK ENVIRONMENT/HOURS:

  This position is not eligible for remote work, as the essential functions of the role require the employee to perform duties on-site.

  Work performed indoors. No travel requirements. Will work 40 hours work week with a possibility to work weekends and/or holidays if mission/operations require. This position supports the DOD on a federal installation and the candidate must be available to work at the assigned physical location during business hours.

  EXPECTATIONS:

  Transportation & Access: You must have reliable transportation to and from work and be able to access military installations.

  Background & Drug Screening: Employment requires passing a background check and pre-employment drug screening. Random drug and alcohol testing may also occur without prior notice.

  Timesheets: Record your actual work hours daily and ensure your entries are accurate and timely to support smooth operations.

  Dress & Punctuality: Arrive on time and dress appropriately for your shift.

  BACKGROUND INVESTIGATIONS:

  All employees are required to undergo an initial background investigation as a condition of employment. Additionally, employees may be subject to subsequent background investigations if circumstances warrant, such as the emergence of a need, an issue, or probable cause.

  Employees assigned to work on federal installations or projects must also comply with government-mandated background investigations, which are conducted independently of the company's investigations. Employment and continued assignment to federal installations are contingent upon successfully meeting and maintaining these requirements.