Administrative Assistant at Xtian Brothers Inc – Arnold, Missouri

Administrative Assistant – Roofing Company
Location: Arnold, MO
Employment Type: Full-Time
Department: Office / Administration
About the Role
We are a growing roofing company seeking a highly organized, detail-oriented Administrative Assistant to support our office operations, customers, and field team. This role is ideal for someone who enjoys multitasking in a fast-paced environment, has strong communication skills, and takes pride in delivering excellent customer service.
Key Responsibilities
• Answer and direct phone calls; greet and assist walk-in customers
• Schedule inspections, sales appointments, and production work
• Maintain job files, project data, and digital records
• Assist with preparing estimates, proposals, and customer communications
• Track job progress and coordinate with sales, production, and crews
• Process incoming mail, invoices, and documents
• Assist with collections, deposits, and payment posting as needed
• Order office supplies and support general office operations
• Maintain a professional and positive company image
• Perform other administrative and support duties as assigned
Qualifications
• Previous administrative or office experience preferred (construction or roofing ideal but not required)
• Excellent written and verbal communication skills
• Strong attention to detail and accuracy
• Ability to multitask and manage deadlines
• Proficient with Microsoft Office / Google Suite; CRM or QuickBooks desktop experience a plus
• Friendly, reliable, and professional demeanor
• Strong customer service mindset
• Ability to work independently and as part of a team
Physical & Work Environment Requirements
• Office-based role with standard business hours
• Ability to sit, type, and talk on the phone for extended periods
• Occasional lifting of files or office materials up to 20 lbs
Compensation & Benefits
• Competitive pay based on experience
• Benefits package available (if applicable)
• Paid training and onboarding
• Opportunities for growth within the company
About Us
We are a customer-focused roofing company committed to quality, integrity, and excellent service. Our team values teamwork, professionalism, and a positive work environment — and we’re excited to add the right person to our office team.
How to Apply
Please submit your resume and a brief summary of your experience to gabrielle@shelbyroofing.net