Patient Care Coordinator-MPDA Eagan at Metropolitan Pediatric Dental Associates – Saint Paul, Minnesota

Metropolitan Pediatric Dental Associates - Eagan

Join Our Team as a Patient Care Coordinator!

We’re excited to welcome a motivated Patient Care Coordinator to our beautiful Eagan location! This is a fantastic opportunity to make a positive impact in the lives of children every day.

Who We Are:

MPDA is a specialty dental practice certified by the American Board of Pediatric Dentistry. We provide expert pediatric dental care for infants, toddlers, children, pre-teens, and teens at our 4 locations throughout the Twin Cities, including St. Paul, Fridley, North Oaks, and Eagan. Our gentle and compassionate team of pediatric specialists have been delivering high-quality pediatric dental care tailored to the unique needs of growing smiles since 1965.

Job Responsibilities:

Greet patients and families warmly upon arrival

Check in and check out patients

Provide child-friendly and family-oriented customer service

Answer phone calls and respond to inquiries about services, appointments, and billing

Schedule, reschedule, and confirm appointments (via phone, email, or text)

Manage daily appointment calendar to optimize flow for pediatric patients

Handle emergency or walk-in appointments efficiently

Verify dental insurance eligibility and coverage for pediatric services

Collect and process co-pays and payments

Prepare and submit insurance claims

Follow up on unpaid claims and balances

Explain treatment costs and insurance coverage to parents/guardians

Follow HIPAA regulations and protect patient privacy

Maintain communication with the dental team about patient needs or changes in schedule

Coordinate referrals or specialist appointments as needed.

We offer a fun and fast-paced work environment, flexible work hours with no evenings or weekends required, competitive salaries, and excellent benefits packages. New grads welcome!

MPDA participates in E-Verify.