Customer Service Representative – Pepsi MidAmerica in Marion, Illinois at Pepsi MidAmerica

Customer Service Representative – Pepsi MidAmerica

Location: Marion, IL Pay: $17.00 – $19.00 per hourSchedule: Tuesday – Saturday | 8:00 AM – 5:00 PM

About the Role:Join the Pepsi MidAmerica team as a Customer Service Representative and become the voice of our brand! In this role, you’ll support our customers by providing top-notch service, resolving issues, and ensuring a smooth experience with every interaction.

What You’ll Do:

Handle inbound and outbound customer calls in a professional, friendly manner

Assist customers with product inquiries, orders, and issue resolution

Maintain accurate customer records and update account information

Provide detailed information about products and services

Upsell additional products and services when appropriate

Collaborate closely with the sales team to meet customer needs

What We’re Looking For:

Previous experience in customer service or a related field

Excellent communication skills (verbal and written)

Strong phone etiquette and active listening abilities

Ability to multitask, prioritize, and manage time effectively

Dependable, team-oriented, and customer-focused attitude

Why Join Pepsi MidAmerica:

Competitive pay with advancement opportunities

Health insurance

Paid time off and paid holidays

401(k) retirement plan with company match

Team-oriented work culture and career development opportunities

Be part of a company that’s been proudly serving communities for over 85 years — apply today and help us keep Pepsi MidAmerica customers refreshed and happy!

Apply Today!

Pepsi Midamerica

2605 West Main St.

Marion, IL 62959