Account Coordinator at Axle Logistics – Knoxville, Tennessee

About Axle Logistics

Meet Axle Logistics: an award-winning logistics company that doesn’t fit the mold.

We pride ourselves on changing the industry standard and setting a new tone in the logistics field. Ask our current employees what it’s like to work here, and you’ll hear words not often used to describe a logistics shop: energetic, contagious, addicting, inspiring, meaningful, rewarding, and fun.

At Axle Logistics, we strongly embrace the entrepreneurial spirit and have a passion for providing real opportunities to ambitious professionals who share our energy and competitive nature. Whether you’re a recent college graduate or a seasoned business professional looking for a career change, we can provide you with a path for success through our comprehensive training program, professional development process, and unlimited access to a dynamic leadership team with years of experience in the industry.

We love to see each other win. Positive attitudes produce positive results, and that spirit is the foundation of everything that we do.

About the role

As an Account Coordinator, you will support the operations and sales team for Axles' existing top clients. This will be achieved by partnering with our Account Development team to ensure each client’s needs are not only met but exceeded the best in class customer service consistently. 

What you'll do

• Execute scheduling as well as tracking and tracing of shipments

• Communicate status updates with internal and external team

• Problem solve with a sense of urgency to improve operational efficiency

• Identify issues, utilize resources to determine the best course of action, and implement solutions

• Provide updates quickly and accurately while navigating through a fast-paced day

• Assist with daily updates

• Handle multiple TMS systems

Qualifications

• Driven and self-motivated individual

• Ability to be detail-oriented and focused within an active work environment

• Desire to be a part of a goal-oriented team

• Strong verbal and written communication skills

• Excellent critical thinking and problem-solving skills

• Ability to work in a team environment, while also delivering independent results

• Ability to multi-task, prioritize, and manage time effectively

• High school diploma required, Associates Degree a plus