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Patient Care Coordinator in South Burlington, Vermont at Timberlane Pediatric Dentistry & Orthodontics

Timberlane Pediatric Dentistry & Orthodontics
South Burlington, Vermont, 05403, United States
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Job Description

We are looking to hire a Front Desk/Patient Care Coordinator who is excited about a fun and rewarding career in the dental field. This full-time position offers competitive pay and excellent benefits!

BENEFITS: Medical, Dental, Vision, Short-Term/Long-Term Disability, 401k Safe Harbor, PTO, Holiday & Sick Time
FULL-TIME HOURS: Monday–Friday, 8 AM–5 PM

WHO WE ARE

At Timberlane Pediatric Dentistry & Orthodontics, our goal is to deliver expert, compassionate care in a comfortable and personalized environment. Our Burlington, South Burlington, Essex Junction, and Shelburne offices maintain a professional yet relaxed atmosphere where both patients and team members feel welcome. This position requires availability to float between all locations as needed.

WHO WE ARE LOOKING FOR

  • Experience in customer service or administrative roles, preferably in healthcare or dental billing/RCM environments.
  • Strong communication and interpersonal skills (bilingual a plus).
  • Working knowledge of dental insurance plans, verification procedures, financial policies, and patient billing processes.
  • Ability to multitask, remain organized, and thrive in a fast-paced setting.
  • Willingness to work in multiple office locations (South Burlington, Essex, Burlington, and Shelburne).

    • RESPONSIBILITIES

  • Greet patients, assist with check-in, and ensure accurate collection of demographic and insurance information.
  • Manage scheduling, calls, emails, and all patient insurance updates.
  • Complete insurance verifications, document eligibility details, and communicate coverage information to patients.
  • Collect co-pays, estimated patient portions, and past-due balances while following financial policies.
  • Review patient accounts for accuracy, correct errors, and support claim readiness.
  • Coordinate with the billing/RCM team to ensure timely claim submission, payment posting, and resolution of outstanding account issues.
  • Maintain compliant and organized patient records and support smooth patient flow.
  • Provide excellent customer service while upholding privacy and confidentiality standards.
  • Maintain professionalism and adhere to company policies.
  • Perform other duties as needed.


    • We offer a fun, fast-paced work environment with competitive salaries ($25-27/hr DOE) and excellent benefits. New grads welcome!


    Timberlane participates in E-Verify

    Job Location

    South Burlington, Vermont, 05403, United States

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