iQConnect Engagement Coach - Eligibility Pool at IQLA – Simi Valley, California

Application Deadline- 2/19/2027 @ 4:00pm

Our postings are eligibility pools for positions that may arise during the 2026-2027 school year, ONLY. Applications and interviews are for consideration to be placed in the eligibility pool. As our enrollment continues to grow during the year, there is no way to forecast when a position will open up, which is why there are no set number of open positions listed, nor is such information given out.

ABOUT iQ ACADEMY, LOS ANGELES
iQ Academy, Los Angeles delivers online/virtual home based instruction to TK-12 students in California. We use the K12, inc. curriculum as the basis for instruction and you will teach via a Class Connect Program.

HOURS AND SALARY INFORMATION:
Full time: Monday-Friday from 8:00am-4:30pm. You are not allowed to have another job during these contracted hours.
Full Time: $23.25 per hour

We do participate in CalPERS. Please contact your CalPERS counselor about how employment with iQ Academy, Los Angeles may affect your personal STRS account. Only full time employees are offered health, dental, and vision benefits. Benefits information is only given out upon offer. We do provide training for all programs and we have a great staff to serve as your support system.
Job Title: iQConnect Engagement Coach
Reports To: School Culture and Climate Coordinator
FLSA Status: Non-Exempt
Department: K-8/HS/SPED - General Education


Overview:

Virtual schools are new models in public education. They look both backward to what we know works well in educating children, and forward to see how technology can help us implement these strategies with children. Virtual school teachers are part of a pioneering effort. Our teachers and staff, therefore, need to share the school’s pioneering mission and approach.
Essential Duties and Responsibilities:

• Support the Onboarding of new students and parents, including, but not limited to:

  • Host “Keeping Warm” sessions as needed to support and engage new families

  • Provide email outreach to assigned onboarding students

  • Complete and log Welcome calls with new families as assigned

  • Ensuring all student, Learning Coach and parent accounts are active and working

  • Ensure online school is setup correctly

  • Host live orientation to virtual school sessions

  • Host help desks and proactively contact students and learning coaches

• Develop Student Support plans and hold regular conferences with assigned students and families

• Support virtual caseload of struggling students, as assigned

• Meet with students virtually to offer individualized support in 1-1 or small-group sessions for students, parents and learning coaches

• Provide social-emotional resources to students, families, and staff as needed

• Provide MKV/Homeless resources and supports, as needed

• Create and maintain resources for students

• Create and facilitate school assemblies

• Assist with social media content, the LC App and school newsletter, as needed

• Maintain detailed documentation on each student

• Use all available methods of contact and document contact attempts as directed by supervisor

• Communicate regularly with teachers, guidance counselors and administration regarding student needs, success, etc.

• Use data to inform all decisions and monitor student progress

• Attend meetings, conferences, and trainings as needed

• Proctor state/federal test, in-person, as assigned

• Participate in school-wide events and activities, as assigned

• Other duties, as assigned

Requirements/Experience:

• Reside in the state of California

• Strong content and subject-matter knowledge

• Ability to support and guide adults, as well as students

• Strong written and verbal communication skills

• Organization and time-management skills

• Excellent writing and grammar skills

• Flexible schedule

• Proficiency in MS Excel, MS Word, and Outlook, PowerPoint and experience using them in a professional capacity

• Ability to work collaboratively on teams

• Prior experience working with at-risk youth

• Ability to relate to new and returning student needs and provide support

Certificates and Licenses:

Bachelor’s Degree
Competencies:

Adaptability: Accepts criticism and feedback; Adapts to changes in the work environment; Changes approach or method to best fit the situation; Manages competing demands; Inspires the trust of others; Keeps commitments; Treats people with respect; Upholds organizational values; Works with integrity and ethically

Communications: Exhibits good listening and comprehension; Expresses ideas and thoughts in written form; Expresses ideas and thoughts verbally; Keeps others adequately informed; Selects and uses appropriate communication methods

Dependability: Commits to doing the best job possible; Follows instructions, responds to management direction; Keeps commitments; Meets attendance and punctuality guidelines; Responds to requests for service and assistance; Takes responsibility for own actions

Job Knowledge: Competent in required job skills and knowledge; Displays understanding of how job relates to others; Exhibits ability to learn and apply new skills; Keeps abreast of current developments; Requires minimal supervision; Uses resources effectively

Planning & Organization: Integrates changes smoothly; Plans for additional resources; Prioritizes and plans work activities; Sets goals and objectives; Uses time efficiently; Works in an organized manner

Quality: Applies feedback to improve performance; Demonstrates accuracy and thoroughness; Displays commitment to excellence; Looks for ways to improve and promote quality; Monitors own work to ensure quality

Use of Technology: Adapts to new technologies; Demonstrates required skills; Keeps technical skills up to date; Troubleshoots technological problems; Uses technology to increase productivity

Computer Skills: To perform this job successfully, an individual should have knowledge of Microsoft Office Suite; and experience using a student information system and/or other type of database software. Experience moderating web meetings for small and large groups

Supervisory Responsibilities: This job has no supervisory responsibilities.
Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. A flexible schedule is required.

This position is a virtual position working from a home office. Must have ability to travel throughout the school year within and between assigned geographic areas to support students, attend regularly scheduled meetings, proctor state exams and participate in school activities and orientations.

While performing the duties of this job, the employee is occasionally exposed to outdoor weather conditions. The noise level in the work environment is usually moderate.
Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must occasionally lift and/or move up to 15 pounds. While performing the duties of this job, the employee is frequently required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear.
Restrictions on Time Off:

TBD based on the school calendar

* Use of sick time under the California Healthy Workplaces, Healthy Families Act of 2014 may be approved during the above restricted dates
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.