Patient Access & Health Information Managemen at Kewa Pueblo Health Corporation kphc – Kewa Pueblo, New Mexico

Department: HIMS

Reports to: Director of Revenue Cycle

FLSA Status: Exempt

Type of Position: Full-Time

Revised Date: 03/06/2026

MISSION & VISION STATEMENT:

The Kewa Pueblo Health Corporation (KPHC) is established for the purposes of carrying out the vision and mission of the Santo Domingo Health Center (SDHC). The MISSION of KPHC is: “ENSURING HEALTH & WELLNESS THROUGH EXCELLENCE IN HEALTHCARE WITH RESPECT FOR CULTURE” and the VISION OF KPHC is: “HEALTHY PEOPLE, HEALTHY COMMUNITY, and HEALTHY LIFESTYLE”.

POSITION PURPOSE:

The Manager of Patient Access & Health Information Management (HIMs) is responsible for supervising and coordinating the day-to-day operations of Patient Access and Health Information Management functions, including medical records, utilization management, patient registration, scheduling, and eligibility verification. The Manager will actively participate in the evaluation and improvement for the Electronic Medical Record (EMR) system to ensure documentation accuracy and revenue cycle performance. This position is responsible for ensuring accurate, timely, and secure management of patient health information in compliance with HIPAA and PHI regulations, including appropriate release of confidential information. Maintains operational effectiveness of Patient Access/HIMS in collaboration with Revenue Cycle and other service areas, ensuring compliance with regulatory requirements, organizational standards, and strategic initiatives while supporting culturally appropriate service.

PERFORMANCE EXPECTATIONS:

In performance of their respective tasks and duties all employees of the Kewa Pueblo Health Center are expected to conform to the following:

ESSENTIAL DUTIES, FUNCTIONS & RESPONSIBLITIES:

MINIMUM MANDATORY QUALIFICATIONS:

Experience:

PREFERRED QUALIFICATIONS:

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the primary functions of this job. Normal office conditions exist, and the noise level in the work environment can vary from low to moderate. This position may be exposed to certain health risks that are inherent when working within a health center facility.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the primary functions of this job. While performing the duties of this job, the employee may be required to frequently stand, walk, sit, bend, twist, talk and hear. There may be prolonged periods of sitting, keyboarding, and reading. The employee must occasionally lift and/or move up to 50 pounds.

MENTAL DEMANDS:

There are a number of deadlines associated with this position. The employee must also multi-task and interact with a wider variety of people on various and, at times, complicated issues.

OTHER:

All employees must uphold all principles of confidentiality and patient care to the fullest extent. This position has access to sensitive information, and a breach of these principles will be grounds for immediate termination.

Disclaimer: The information on this position description has been designed to indicate the general nature and level of work performance by employees in this position. It is not designed to contain, or be interpreted as, a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position. Employees will be asked to perform other duties as needed.

Applicants will be considered based on whether they meet the minimum mandatory qualifications identified on the position description for the position applied for, including requisite experience, relevant education and possession of required licenses and certifications. Among applicants who meet all minimum mandatory qualification for a position, preference will, to the maximum extent feasible, be granted to qualified Native American applicants.