Residence Hall Director in Elizabethtown, Pennsylvania at Elizabethtown College

Residence Life at Elizabethtown College invites applications for Residence Hall Director.

The primary purpose of this position is to lead and oversee a neighborhood of residential communities (traditional halls, apartments, on-campus houses, and/or quads) to ensure a healthy and vibrant community. This position is considered an essential employee during inclement weather and other unexpected emergency events. This position is a 12 month, live-on campus role, with nights as weekends as necessary.

For full consideration please provide cover letter, resume, and contact information for three (3) references when applying.

ESSENTIAL FUNCTIONS:

SUPERVISION

• Recruit, hire, train, and supervise student staff (such as senior resident assistants, resident assistants, and/or community assistants)
• Assist with the recruitment, selection, and training of student leaders in Residence Life
• Supervise student leaders through weekly one-on-one meetings, team meetings, and as needed coaching and development plans and evaluations

HOUSING & RESIDENCE LIFE, COMMUNITY LIVING, AND STUDENT LIFE

Housing Coordination, Assignments, and Facilities

• Oversight, awareness, and attention of the entirety of your neighborhood to ensure that students have holistic support
• Assist with housing selection and assignments
• Coordinate room changes for students in your residential communities as needed
• Assist with break stay and exception requests
• Open and close buildings
• Communicate with parents and family members of students that have questions about anything related to their residential experience and find solutions to any issues
• Oversee and conduct health and safety inspections each semester
• Complete monthly building walkthroughs
• Collaborate with Facilities and Environmental Services to be included in the solutions of ongoing or consistent issues or concerns

On-Call, Crisis Management, and Student Rights and Responsibilities

• Participate in the Administrator On-Call (AOC) rotation
• Be familiar with established emergency protocols, and be prepared to implement them when necessary
• Partner with Campus Safety to ensure smooth responses and shared expectations to situations involving officers and Residence Life
• Communicate, monitor, and enforce College policies and procedures
• Adjudicate conduct cases as assigned
• Perform wellness checks, advise and refer students to appropriate resources
• Participate in Bias or Title IX investigations or hearing panels as needed

General Duties within Division and Department

• Demonstrate an active commitment to fostering vibrant communities and a sense of belonging for students
• Monitor and respond to emails in the shared Residence Life department inbox
• Assist with social media posts for Residence Life
• Assist with all trainings/workshops, recruitment and selection, community programming, and housing selection processes and events
• Participate in signature campus events such as New Student Orientation (NSO), Admissions Open Houses and Accepted Student Days, Homecoming and Family Weekend, and TGIS
• Dine with students, faculty, and staff in college dining facilities using available meal plan
• Other duties as assigned

ASSESSMENT

• Participate in departmental assessment initiatives
• Visit weekly with students to learn how their experience is progressing and amplify those things that are value added, while seeking solutions for those that are issues
• Partner with Academics, Athletics, Student Assembly, Alumni Relations, SAAC, and peer mentors to leverage existing experiences and amplify their impact
• Solicit input and sample students from across campus in both survey and focus group formats

Qualifications

To perform this position successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made.

Required Qualifications:

• Reside in assigned college-owned housing
• Bachelor’s degree required; plus, two years of relevant experience; or equivalent combination of education and experience
• Previous supervisory experience preferred

Other Skills, Abilities, and/or Training

• Ability to work extended hours
• Ability to work nights and weekends
• Ability to preserve confidentiality of information
• Ability to prioritize multiple tasks in a fast-paced environment
• Strong organizational skills and attention to detail
• Ability to work within strict deadlines
• Good interpersonal skills and desire to be a team player
• Exceptional customer service skills
• Excellent communication skills
• Sense of creativity and curiosity
• Ability to use Microsoft Teams phone system
• Proficient with Microsoft Office Suite
• Ability to use StarRez