Consultant Engineer - Juniper Networks at NWN – Boston, Massachusetts

Consultant Engineer - Juniper Networks

US-MA-Boston

Job ID: 2026-7182
Type: Regular Full-Time
# of Openings: 1
Category: CUSTOMER SUCCESS
Remote - West Coast

Responsibilities

The Consultant Engineer role is responsible for the configuring, installing, troubleshooting and repairing offerings technical solutions for our customers.

Essential, key job responsibilities for this role include, but are not limited to:

• Design, deployment, configuration, troubleshooting and migration of Juniper Networks solutions, including knowledge of JunOS, Juniper Mist deployment methodologies, and advanced to expert knowledge of Juniper Route/Switch and Wireless Solutions.

• Responsible for work assignments from Project Managers and/or technical leaders
• Work with and develop expertise in many enterprise data infrastructure products from one or more of the following vendors: Juniper, Aruba, Cisco, Palo Alto, Meraki, Fortinet
• Consistent, accurate and timely tracking of client work, service calls, and related documentation including daily timesheets.
• Meeting the billable/chargeable targets set by the company. Billable and chargeable time should consist of assessments, planning, design, configuration, installation, and support of the solutions offered by the practice.
• Attending seminars as requested by the Professional Services Management Team.
• Travel: To Customer sites as needed. Access to a vehicle is required.
• Interact with clients to resolve any issues before, during, or after service engagements.
• After hours/weekend trouble escalations and scheduled work when needed.
• Provide continued input to management regarding new ideas and concepts to improve overall quality of service to our clients and partners.
• Acquire technical certifications per training plan.
• Support presales with solution scoping
• Offering development, validating new solutions and creating technical runbooks
• Mentoring junior technical resources
• Other responsibilities as assigned.

Qualifications

The following are minimum qualifications and requirements required for this role:

• 7+ years of experience that is directly related to the duties and responsibilities specified.
• Architect experience with the ability to collect and develop business and technical requirements.
• Highly flexible, self-directed and with ability to adapt in a rapidly changing environment.
• Demonstrated verbal and written communication skills and the ability to multitask are essential.
• Comfortable, poised, and affable with customers from end users to senior level executives.
• Candidates must have strong interpersonal as well as analytical troubleshooting skills.
• Ability to travel to client premises if needed.
• Ability to work evenings and weekends as required during client cutovers.
• Must be able to effectively work in a team environment.
• Organizational skills and multitasking are required for independent work.
• Excellent verbal and written communication skills.
• Must have reliable transportation.
• Must supply reliable cell phone.
• Advanced to expert knowledge of Juniper: MIST, Switch. Security and Wireless Solutions necessary

The following qualifications are ideal, but not required:

• Bachelor’s degree preferred.
• At least one major vendor certification (JNCIP-ENT, JNCIE-ENT, JNCIP-MistAI, CCNP, CCIE, PCNSE, Aruba Professional or Expert)

All offers of employment at NWN are contingent upon the successful completion of a comprehensive background check. This process ensures a safe and secure work environment for all employees.

NWN is an Equal Opportunity Employer: NWN provides equal employment opportunity to all employees and applicants for employment free from unlawful discrimination based on race, color, religion, gender, age, national origin, disability, veteran status, marital status, sexual orientation or any other status or condition protected by local, state or federal law.

Equal Opportunity Employer, including disability/protected veterans