Recruiting Operations Director at Overwatch Mission Critical – Austin, Texas

About Overwatch ConstructionOverwatch is a service-disabled Veteran-owned small business (SDVOB) certified through the national veterans business development council (NVBDC), offering construction professional services, talent acquisition, and general contractor for the mission-critical infrastructure industry. Our mission is the construction and management of state-of-the-art data centers with the precision and reliability this industry demands. From high-end engineers to seasoned professionals, we deploy the people you need to get your data center off the ground. At Overwatch, it's more than a job. It's purpose.
We’re seeking a dynamic and detail-oriented Recruiting Operations Director to lead and scale our recruiting function in support of fast-paced, nationwide Data Center construction projects. This role is central to aligning recruiting efforts with business needs, optimizing process efficiency, managing high-performing teams, and driving exceptional candidate and client experiences.
Team Leadership & Development

• Lead, coach, and support a team of recruiters, sourcers, and recruiting coordinators.
• Manage individual performance, set clear goals, provide regular feedback, and support career growth and development.
• Host recurring operational syncs to align on goals, process updates, and hiring progress.
• Create and maintain a culture of accountability, collaboration, and continuous improvement.

Client & Cross-Functional Alignment

• Partner closely with Sales Directors and Account Managers to understand hiring priorities, timelines, job profiles, and client expectations.
• Collaborate with Field Directors to ensure seamless communication regarding incoming openings and interview coordination.
• Host or facilitate client-facing interviews and meetings as needed to support hiring delivery.
• Maintain strategic partnerships with external recruiting agencies and manage invoice compliance for agency-sourced hires.

Operational & Systems Excellence

• Ensure ATS and Sales CRM data integrity through ongoing training, process standardization, and audits.
• Train new and existing team members on ATS workflows and data best practices.
• Oversee all offer letter generation and approval processes to ensure alignment with HR guidelines, sales contracts, and finance policies.
• Identify and implement solutions to reduce candidate time-in-process and improve requisition time-to-fill.
• Proactively identify areas for improvement in HR-related processes affecting recruitment (e.g., onboarding flow, job codes, compensation guidelines).
• Lead process optimization efforts that increase speed, compliance, and hiring quality across teams.

Candidate Experience & Brand Presence

• Ensure a high-quality, consistent candidate experience across all client interviews and recruiting touchpoints.
• Collaborate with Marketing to drive branding initiatives, expand candidate pipelines, and elevate Overwatch's visibility in the market.
• Represent Overwatch at networking events, conferences, and on social platforms to support hiring brand awareness.

Metrics & Strategic Reporting

• Monitor and report weekly on key hiring metrics to senior leadership, including candidate flow, recruiter performance, time-to-fill, and outreach volumes.
• Use data-driven insights to adjust strategies, identify bottlenecks, and deliver high-impact recruiting outcomes.

Qualifications

• 5+ years of recruitment experience, including 2+ years in a leadership or management role.
• Proven success managing recruiting teams within construction, engineering, or mission-critical industries.
• Strong working knowledge of ATS and CRM systems, reporting tools, and recruiting KPIs.
• Experience managing offer letters in compliance with HR, Finance, and Sales teams.
• Excellent communication and stakeholder management skills with client-facing poise.
• Track record of improving recruiting workflows, systems, and team performance.
• Ability to lead operational meetings, develop training programs, and scale best practices.
• Willingness to travel occasionally for client or industry engagements.

Benefits:We offer a competitive salary and benefits package, including health insurance, dental insurance, vision insurance, 401(k) plan, and paid time off. There will be a daily per diem (7 days a week) to help with food and lodging.OVERWATCH is committed to creating a diverse work environment and is proud to be an Equal Opportunity Employer. OVERWATCH considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.