Mgr Heart/Vascular Svcs MHO at Beacon Health System – South Bend, Indiana

Reports to the Executive Director, Cardiovascular Services and/or Director of Cardiovascular Services. Manages staff providing patient care services and assists with managing the overall operations of the department. Contributes to the development/revision of policies, procedures, protocols and standards of care. Serves as a representative of the department and acts as a liaison with other departments.

• MISSION: We deliver outstanding care, inspire health, and connect with heart.
• VALUES: Trust. Respect. Integrity. Compassion.
• SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.

Manages the daily activities of department staff to ensure high quality, efficient patient care by:

• Maintaining clinical skills and providing direct patient care as staffing patterns demand. Working with staff to develop interpersonal and conflict resolution skills.
• Acting as a resource person and role model for radiology/cardiology staff.
• Assisting with service recovery, resolving customer concerns, conducting investigations and intervening when immediate attention is needed and reporting results to the appropriate person.
• Coordinating staff work schedules, predicting short- and long-term staffing needs and making adjustments in staffing levels.
• Ensuring the availability of equipment, supplies or other resources required for patient care.

Assists the Executive Director and/or Director with managing the overall operations of the department(s) by:

• Participating in interviewing and the selection of new staff.
• Preparing and giving performance appraisals, coaching and, if necessary, disciplining staff as directed.
• Coordinating Quality Improvement/Quality Assurance activities.
• Providing input into the formation of capital and operating budgets; also assisting with the implementation of cost-efficient programs.
• Conducting product analysis and pursuing cost saving initiatives.
• Assisting with the development, implementation and evaluation of departmental goals, policies, procedures or standards of care.
• Participating in Hospital committees and activities as assigned.
• Assists Executive director and/or Director in preparing for department meetings as directed.
• Assisting in approving payroll on a bi-weekly basis.
• Interpreting, enforcing and supporting Memorial Hospital policies, procedures, protocols and the terms and conditions of the Union bargaining agreement.
• Ensuring that the accreditation standards established by various regulatory bodies (i.e., JCAHO, State Board of Health, Nuclear Regulatory Commission, etc.) are maintained.

Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by:

• Completing other job-related duties and special projects as directed.

Leadership Competencies

• Drives Results - Consistently achieving results, even under tough circumstances.
• Customer Focus - Building strong customer relationships and delivering customer-centric solutions.
• Instills Trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity.
• Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
• Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Associate complies with the following organizational requirements:

• Attends and participates in department meetings and is accountable for all information shared.
• Completes mandatory education, annual competencies and department specific education within established timeframes.
• Completes annual employee health requirements within established timeframes.
• Maintains license/certification, registration in good standing throughout fiscal year.
• Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department.
• Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
• Adheres to regulatory agency requirements, survey process and compliance.
• Complies with established organization and department policies.
• Available to work overtime in addition to working additional or other shifts and schedules when required.

Commitment to Beacon's six-point Operating System, referred to as The Beacon Way:

• Leverage innovation everywhere.
• Cultivate human talent.
• Embrace performance improvement.
• Build greatness through accountability.
• Use information to improve and advance.
• Communicate clearly and continuously.

Qualifications

• Current licensure as a Registered Technologist, Registered Nurse, or in a Cardiology modality (RCIS, RCES, CVT)
• Interventional Radiology and/or Cath Lab experience required.
• Strong clinical, operational, and people management skills.
• Associate's Degree required, Bachelor's Degree preferred.

Working Conditions

• Works in a patient care environment requiring physical exertion, frequent changes in job demands, certain undesirable patient care activities and possible exposure to bio-hazards.
• Requires schedule flexibility due to the department's 24 hours per day, 7 days per week operation.

Physical Demands

• Requires the physical ability and stamina (i.e. to walk/stand for prolonged periods of time, push carts/wheelchairs up to 50 pounds, to position/lift patients at a maximum of 35 pounds unassisted, over 35 pounds requires assistance, provide CPR, etc.) to perform the essential functions of the position.