Sales & Warehouse Assistant in Huntsville, Alabama at Lakshmi Distributors LLC

About Company:

We are a regional distributor of convenience store products. We distribute from our main facility located in Huntsville. If you are looking for a reliable source that can offer competitive pricing, product variety, and outstanding service then C-Store Master is for you. We have an in-stock availability of over 95% of our products, and most orders are delivered on a next day basis.

Our ability to source/manage a unique mix of products of 3000+ fast-selling items, our effective inventory management, and competitive prices has enabled us to service a national network of convenience stores.

About the Role:

The Sales & Warehouse Assistant plays a critical role in ensuring the smooth operation of both sales activities and warehouse management within the organization. This position is responsible for supporting the sales team by processing orders and returns, shipping orders, managing customer inquiries, and maintaining accurate sales and return records. Simultaneously, the role involves overseeing warehouse functions such as inventory control, stock replenishment, and coordinating shipments to meet delivery deadlines. The successful candidate will act as a liaison between the sales and warehouse departments to optimize workflow and enhance customer satisfaction. Ultimately, this role contributes to the overall efficiency and profitability of the company by ensuring timely order fulfillment and excellent customer service.

Minimum Qualifications:

• High school diploma or equivalent.
• Basic experience in sales support or warehouse operations.
• Proficiency with Microsoft Office Suite, especially Excel.
• Ability to lift and move moderate weights up to 40 lbs as required in warehouse tasks.
• Strong communication skills, both verbal and written.

Preferred Qualifications:

• Previous experience in a combined sales and warehouse role.
• Familiarity with inventory management software or ERP systems.
• Customer service experience in a retail or distribution environment.
• Forklift certification or experience operating warehouse equipment.
• Associate degree or coursework in business administration or logistics.

Responsibilities:

• Assist the sales team by processing customer orders and returns accurately and efficiently.
• Respond to customer inquiries via phone, or email, providing product information and resolving issues.
• Maintain and update stores and sales records and inventory databases to ensure accuracy.
• Manage warehouse operations including receiving, storing, and organizing stock.
• Conduct regular inventory audits and report discrepancies to management.
• Coordinate with shipping carriers to schedule and track deliveries.
• Support the preparation of sales reports and inventory forecasts.
• Ensure compliance with safety and organizational policies within the warehouse.
• Collaborate with sales and warehouse teams to streamline processes and improve customer satisfaction.

Skills:

The required skills enable the Sales & Warehouse Assistant to efficiently manage order processing and maintain accurate sales and inventory records, which are essential for daily operations. Strong communication skills are used to interact effectively with customers and internal teams, ensuring clarity and prompt resolution of inquiries or issues. Proficiency in Microsoft Office, particularly Excel, supports data entry, reporting, and inventory tracking tasks. Preferred skills such as familiarity with inventory management software enhance the ability to streamline warehouse processes and improve accuracy. Additionally, experience with warehouse equipment and customer service contributes to a safer work environment and higher customer satisfaction, making the role more effective and impactful.