Assistant Manager in Wilmington, Delaware at GROTTO PIZZA INC

To oversee the operations of the restaurant during assigned and designated periods. To ensure high standards of customer service and profitability while strictly adhering to the policies and procedures of Grotto Pizza.

Essential Duties:

• Supervise shift operations.
• Strictly follow company cash handling procedures.
• Complete opening, mid-day and closing duties.
• Promptly and professionally handle guest comments.
• Communicate all employee issues/complaints to management team.
• Strong understanding of cost and labor systems to ensure restaurant profitability.
• Ongoing employee development.
• Practice safe food handling procedures and enforce safety procedures in restaurant.
• Follow and understand company procedures at all times.

Other Duties:

• Maintain performance standards and motivates team through positive role modeling and decision making
• Departmental responsibilities.
• Interview, hire and train personnel.
• Conduct Orientations on a need basis.
• Required to make appropriate decisions in a fast-paced environment.
• Other functions assigned by management.

• Proven restaurant management experience.
• Open availability and flexible scheduling.
• Reliable transportation.

Knowledge, Skills, and Ability:

• Ability to be self-motivated.
• Strong interpersonal skills.
• Strong organizational skills.
• Ability to Walk and Stand up to 5 hours at a time and lift up to 25 pounds.
• Ability to lift, bend, stoop, and walk at a moderate pace.