Fulfillment Specialist- On Call in Grand Rapids, Michigan at Our Daily Bread Ministries
Job Description
Job Title: Fulfillment Specialist
Work Team: Fulfillment
Job Code: Non-Exempt / On- Call
Longevity Requirement: 1 Year
Position Summary:
The Fulfillment Specialist picks, packs, and ships orders using warehouse systems while ensuring accuracy, quality, and on-time delivery. This role requires attention to detail, adherence to shipping and postal requirements, and the ability to meet performance standards in a fast-paced environment.
Essential Functions:
- Accurately pick, pack, and ship orders using the WMS, scanning tools, and packaging equipment.
- Conduct quality checks to ensure order accuracy, completeness, and timely fulfillment.
- Package shipments according to carrier requirements, using appropriate materials and methods.
- Use shipping software to process orders, select shipping methods, and generate labels.
- Apply postal regulations when preparing outgoing mail and parcels.
- Adapt to changing shipping procedures and operational processes.
- Consistently meet or exceed established performance standards (KPIs).
Spiritual & Missional
- A mature Christian faith with a passion for global Bible engagement and discipleship.
- Commitment to the ministry’s statement of faith and alignment with its mission and values.
- A life consistent with biblical principles which includes a commitment to Bible engagement and continued growth and spiritual development.
Study or Knowledge and Experience:
- High school diploma or equivalent (GED) required.
- Previous experience using a Warehouse Management System (WMS),preferred.
- Familiarity with shipping processes and carriers such as USPS, UPS, and FedEx,preferred.
- Experience withcomputers for routine tasks such as data entry,generating labels, and communication.
- Ability tolearnand applyshipping rules and regulations.
Internal Work Environment:
Communicate technical details to supervisors and management to support scheduling and specification of coordination. Correspond with internal ODB teams via email regarding shipment requests.
External Communication:
NA
Leadership Responsibility:
NA
Stewardship of Resources:
Ensure adherence to Quality protocols, as it directly impacts postage budget.
Miscellaneous:
This role requires standing for extended periods, performing repetitive motions, frequent bending, lifting, pulling, and twisting, and working safely with or around machinery and equipment
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