Chill/Freeze PIC in Delta Junction, Alaska at Three Bears Alaska Inc

The Chill/Freeze Person in Charge (PIC) is a department leader responsible for overseeing the daily operations and performance of the Chill/Freeze Department. This role includes directing department team members, managing ordering and replenishment, maintaining product freshness and rotation, and monitoring sales, labor, shrink, merchandising, safety, and customer service. The PIC is responsible for department execution and works closely with the Store Manager to maintain Company standards and achieve operational goals.

• Lead, direct, train, coach, and schedule Chill/Freeze department team members to meet stocking, merchandising, product-rotation, safety, and customer-service expectations.

• Order regularly stocked merchandise and maintain appropriate product levels to support sales, product availability, freshness, and shrink control.

• Direct and perform stocking, replenishment, rotation, markdown, recovery, back-stock organization, and signage activities for refrigerated and frozen merchandise.

• Monitor product dates, quality, temperature-sensitive conditions, and back stock to ensure products remain saleable and are rotated according to Company standards.

• Monitor sales, labor, staffing, inventory, shrink, product availability, and department execution and take or recommend corrective action when performance is outside expectations.

• Direct and verify safe pallet movement, stocking, forklift activity, use of manual pallet jacks, balers/compactors, and freight loading or unloading activities associated with the department.

• Maintain clean, organized, and safe sales-floor, cooler, freezer, aisle, receiving, and back-stock areas.

• Provide prompt and courteous customer service and assist customers with product location, product information, and carry-out needs when necessary.

• Provide documented performance feedback and participate in evaluations and recommendations concerning training, recognition, corrective action, promotion, or other personnel actions within delegated authority.

• Communicate department performance, staffing needs, inventory concerns, equipment or temperature issues, and operational priorities to the Store Manager.

• Maintain required propane certification and perform propane filling and related customer service in accordance with Company safety procedures.

• At locations equipped with forklifts, maintain required forklift certification and be prepared to operate a forklift as operational needs require, in accordance with Company procedures and applicable safety requirements.

• Demonstrate department leadership, accountability, and consistent follow-through.

• Organize work, establish priorities, and direct multiple tasks in a fast-paced retail environment.

• Use sound judgment and problem-solving skills to address customer, inventory, staffing, merchandising, and operational issues.

• Communicate effectively with team members, Store Management, customers, vendors, and other departments.

• Maintain attention to product quality, inventory accuracy, merchandising, shrink, labor, safety, and customer service.

• Work independently while collaborating effectively with Store Management and other department leaders.

• Maintain composure and professionalism during high-volume or time-sensitive situations.

• Assist with other store functions as assigned, consistent with position responsibilities and qualifications.

• A High School Diploma or GED is preferred.

• Chill/Freeze, grocery, stocking, merchandising, or related retail experience is preferred.

• Previous supervisory, ordering, inventory, freight, or merchandising experience is preferred.

• Demonstrated ability to direct, train, coach, and organize the work of department team members.

• Ability to use Company retail, ordering, inventory, communication, and other systems applicable to the department.

• Ability to obtain and maintain required propane certification.

• Forklift certification is required at locations equipped with forklifts.

Three Bears Alaska is a family-owned chain of Alaskan grocery stores with so much more. We are committed to providing customers with quality goods and services at the lowest possible price. We strive to meet the needs of our customers by offering a diverse range of products and exceptional customer service. With multiple locations throughout Alaska, Three Bears Alaska, Inc. is dedicated to serving the local community and creating a positive shopping experience.

• Health insurance

• Dental insurance

• Vision insurance

• Colonial Life Elective Benefits

• 401(k)

• Paid time off

• Holiday Pay

• Automatic raise of $1.00/hr every 1,040 hours worked
  Auto raises will be provided based on straight-time hours worked until top of pay scale is reached.

Starting at $21.00/hr (DOE)

• Full-time/Part-time (confirm applicable employment classification).

• Early mornings, evenings, nights, weekends, holidays, and additional hours may be required based on department and store needs.

• LOCATION: In person

• Reliably commute or planning to relocate before starting work (Required)

Work is performed primarily in a retail store environment, including sales-floor, cooler, freezer, receiving, and back-stock areas with concrete and/or tile flooring. Working conditions include frequent exposure to cold and freezer temperatures, with occasional exposure to outdoor weather, cleaning chemicals, noise, moving equipment, and freight-handling conditions.

Physical requirements include standing and walking for extended periods throughout the work shift. Employees must be able to frequently bend, squat, reach at or below shoulder level, push, pull, grasp, and perform repetitive hand motions while handling merchandise, stocking, merchandising, and operating department equipment. Occasional climbing and reaching above shoulder level may also be required.

Frequently lifting and carrying products weighing up to 50 pounds and occasionally lifting and carrying products weighing up to 75 pounds may be required. Employees must be able to read product labels, pricing, signs, order information, and electronic records; safely navigate customer, stockroom, cooler/freezer, and receiving areas; and hear and communicate with customers and team members while recognizing equipment alarms, warnings, and forklift beepers.

Employees must also be able to safely mount, dismount, and operate a forklift and other Company-authorized material-handling equipment when required by the work assignment.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

Three Bears Alaska, Inc. is an Equal Opportunity Employer. Qualified applicants and employees will receive consideration without regard to protected status under applicable law. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

This job description is intended to provide basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve.