Customer-Facing SAP Engineer – ABAP, BTP & AI in New York at Jobgether

You will lead customer-facing technical engagements, ensuring successful platform adoption and demonstrating measurable business and technical value. Your responsibilities will include:

• Lead proofs of value (POVs) and platform deployments for strategic enterprise customers, from selecting relevant use cases to configuration, implementation, team training, and performance evaluation.

• Build and maintain strong technical relationships with SAP architects, development leads, product owners, and customer executives.

• Work directly with customer development teams on their code, helping developers integrate and maximize the value of AI-powered capabilities.

• Analyze SAP ABAP code, system traces, and technical behavior to investigate issues, troubleshoot problems, and communicate findings to engineering teams.

• Demonstrate platform capabilities and clearly articulate their technical advantages and business impact to customers.

• Identify customer challenges, uncover additional use cases, and translate feedback into actionable product improvements.

• Collaborate closely with the CTO and engineering leadership to influence platform capabilities, technical direction, and product development.

• Support strategic customer engagements through onsite meetings, workshops, and technical implementation activities.

• Travel approximately 20% of the time to customer locations, particularly during proofs of value and other critical engagement phases.

Requirements

The ideal candidate combines strong hands-on SAP engineering expertise with customer-facing experience, practical AI knowledge, and the ability to communicate effectively with both technical and executive stakeholders. You should bring:

• At least 5 years of hands-on SAP technical experience gained through consulting, in-house development, or independent professional practice.

• Strong technical proficiency in SAP ABAP and SAP Business Technology Platform (BTP).

• Practical experience with SAP S/4HANA migrations and/or Clean Core initiatives.

• Hands-on experience using AI coding agents and advanced AI models, with a clear understanding of their capabilities, limitations, and practical applications in software development.

• Demonstrated customer-facing experience, including leading technical discussions, building relationships, and guiding enterprise customers through complex engagements.

• Strong analytical and troubleshooting skills, particularly when investigating ABAP code, system traces, and SAP technical issues.

• Excellent communication and presentation skills, with the ability to explain complex technical concepts to developers while presenting priorities and recommendations to executive stakeholders.

• A strong sense of ownership, initiative, and accountability, with the ability to identify challenges, explore solutions, and drive customer outcomes independently.

• A collaborative, approachable, and personable working style.

• Comfort working in a fast-paced, early-stage technology environment.

• Willingness to travel approximately 20% and participate in onsite customer engagements when required.

Additional experience that would be advantageous includes:

• Previous experience working in a startup or small engineering organization.

• Personal projects involving AI, autonomous agents, or agentic AI applications.

• Public technical contributions, such as technical articles, conference presentations, speaking engagements, or open-source projects.

Benefits

• Annual base salary ranging from $100,000 to $275,000, depending on experience and role fit.

• Meaningful equity participation, providing an opportunity to share in the company's growth.

• Additional cash and equity-based compensation opportunities for high performers.

• Comprehensive medical, dental, and vision insurance coverage.

• Fully remote position open to candidates based anywhere in the United States.

• No relocation required.

• Access to an office in New York City for employees who prefer working onsite.

• Opportunity to work alongside experienced AI researchers and SAP specialists.

• Direct collaboration with senior technical leadership and influence over product direction.

• Opportunity to contribute to innovative AI solutions transforming enterprise SAP development.