Senior Center Assistant Director in Sylvania, Ohio at Sylvania Community Services

We are seeking a dynamic and compassionate Senior Center Assistant Director to lead and support our community center operations dedicated to enriching the lives of seniors. In this vital role, you will oversee daily program delivery, coordinate special events, and ensure the highest quality of care and engagement for older adults. Your leadership will foster a welcoming environment that promotes socialization, independence, and well-being, while managing staff and volunteer teams to deliver exceptional services. This position offers an exciting opportunity to make a meaningful difference in the lives of seniors through innovative programming and compassionate support.

Responsibilities:

Operations & Program Management

• Oversee the daily operations of the Senior Center to ensure efficient, high-quality service delivery
• Monitor program participation and outcomes and make recommendations for improvements or changes
• Review with program staff that the alignment with participant needs, organizational goals, and community demand is maintained

Staff Supervision & Team Leadership

• Directly supervise assigned staff, including program, events, and communications/volunteer roles
• Manage day-to-day staff performance, scheduling, and workflow
• Provide coaching, training, and performance feedback to team members
• Participate in hiring, onboarding, and disciplinary processes in coordination with the Senior Center Director
• Foster a positive, collaborative, and accountable team environment

Participant Engagement & Experience

• Build strong relationships with participants and promote a welcoming, inclusive environment
• Address participant concerns, feedback, and behavioral issues in a timely and professional manner
• Ensure adherence to policies, procedures, and participant expectations

Administrative & Financial Support

• Assist in the development and monitoring of program budgets
• Support financial decision-making and cost control efforts within assigned areas
• Maintain accurate records, reports, and program documentation
• Support data collection and reporting for internal and external stakeholders

Community Relations & Outreach

• Support marketing and outreach efforts to promote programs and services
• Assist in building and maintaining partnerships with community organizations and stakeholders
• Represent the Senior Center at community events and meetings as needed

Leadership & Organizational Support

• Exercise independent judgment in resolving day-to-day operational and staffing challenges
• Implement organizational priorities and strategic initiatives in collaboration with the Senior Center Director
• Serve as acting lead in the absence of the Senior Center Director, ensuring continuity of operations, staffing, and decision-making
• Participate in leadership meetings and organizational planning efforts as requested

Education & Requirements:

• Bachelor’s degree in nonprofit management, social services, recreation, gerontology, or a related field preferred
• 3–5 years of experience in community programs, human services, or senior services
• Prior supervisory or leadership experience preferred
• Must successfully pass all required background checks and pre-employment screenings.
• Experience with program coordination, events, or service delivery strongly preferred
• Strong background in event planning, recreational therapy, or community program coordination for older adults.
• Knowledge of caregiving techniques related to Alzheimer's disease, dementia care, and working with individuals with disabilities.
• Excellent communication skills to effectively interact with seniors, families, staff, and community partners.
• Ability to manage multiple schedules efficiently while maintaining flexibility in a dynamic environment.
• Familiarity with home & community care services and long-term care regulations is highly desirable.
• Compassionate approach combined with strong organizational skills to foster a supportive atmosphere that promotes independence and well-being. Join us in creating an inspiring environment where seniors feel valued, engaged, and supported every day!