RN Case Manager at Childrens Health of Carolina PA – Lumberton, North Carolina

About Us

At Children’s Health of Carolina, PA, we believe that great care means more than treatment — it means personalized coordination, compassion, and advocacy. Our Case Managers play a vital role in ensuring patients and families receive the care, resources, and support they need to achieve the best outcomes.

If you are passionate about improving lives, enjoy working with diverse populations, and thrive in a collaborative healthcare setting, we want you on our team.

Why You’ll Love Working Here

We value our team and offer a competitive benefits package designed to support your health, financial security, and work-life balance:

• 100% Employer-Paid Medical, Dental, Vision & Life Insurance
• 401(k) & Roth Retirement Plan with 3% Employer Contribution (No Match Required)
• Quarterly Performance Bonuses
• Generous Paid Time Off & Paid Holidays
• Low-Cost Short- & Long-Term Disability Insurance
• Flexible Spending Account (FSA)
• Supplemental Insurance Options (Accident, Hospitalization, Cancer, Critical Illness & Life)
  

As a Case Manager, you’ll make a direct impact on patients’ health journeys by:

• Coordinating care across providers and community resources
  
• Advocating for patients and families
  
• Building strong relationships to improve patient outcomes
  

This is a role where your skills truly matter, and you’ll be supported by a team that values professional growth and collaboration.

• Coordinate and facilitate patient care through assessment, evaluation, planning, and implementation.
  
• Create care plans and comprehensive assessments for patients, including those with complex needs and Social Determinants of Health (SDOH).
  
• Communicate patient needs to families, providers, and other care team members.
  
• Work collaboratively with healthcare teams to develop, implement, and follow up on treatment plans.
  
• Develop relationships with community resource leaders and represent the agency in meetings and committees.
  
• Serve as a resource for the care team, providing education on social and emotional factors related to patient care.
  
• Provide onsite crisis intervention and emotional support as needed.
  
• Coordinate behavioral and mental health referrals to appropriate specialists.
  
• Maintain accurate and timely records, including clinical and progress notes.
  
• Manage discharge planning upon completion of treatment.
  
• Coordinate with third-party payers.
  
• Maintain knowledge of transportation and other barriers to care.
  

• Triage patients over the phone.
  
• Conduct medication reconciliation.
  
• Provide in-service education and consultation for care teams regarding the social and emotional aspects of healthcare.
  

• Ability to work independently and collaboratively.
  
• Strong problem-solving, communication, and interviewing skills.
  
• Knowledge of community agencies and resources.
  
• Ability to communicate medical information clearly to professionals and patients.
  
• Skilled in organizing resources, setting priorities, and creative thinking.
  
• Proficient with personal computers, email, and related software.

• Bachelor’s Degree in Nursing and active RN license
  
• Case management experience required.
  

At Children’s Health of Carolina, PA, we believe that patient care is more than medicine — it’s about connection, advocacy, and support. If you want to be part of a compassionate team that makes a difference every day, apply now.