Housing Manager (Pittsburg Housing Authority) in Pittsburg, California at City of Pittsburg

The Housing Manager exercises management responsibility and administrative and technical controls for the Housing Choice Voucher program. The incumbent is responsible for planning, organizing and directing the work performed by Housing Authority staff; ensures all operations and programs function in an efficient and effective manner in accordance with federal, state, local and adopted rules and regulations; represents the division to the Board, outside agencies, developers and other municipalities; and collaborates with the Department Director to develop policies and procedures documenting department practices and performance expectations. The City's commitment to creating sustainable housing programs has positively impacted the lives of many individuals and families in the community. This position will play a pivotal role in the planning, development, and execution of the City's housing initiatives.

Ideal qualities for the Housing Manager:

• Demonstrated knowledge of federal, state, and local housing programs and working knowledge of operational rules and standards.
• Demonstrate commitment to constant improvement, monitoring workflow to assure maximum productivity while making sound decisions.
• Possess exceptional management and organizational abilities to adhere to time sensitive situations and meet deadlines for self and team.
• Actively participate in the development and oversight of long range, strategic, and budget planning processes.
• Successful track record of managing program budgets that include HUD funds while ensuring fiscal responsibility and accountability.
• Outstanding verbal/written communication and customer service skills that include the ability to explain housing information to a diverse population with various levels of understanding; maintain good working relationships with HUD, Commissioners, and others.
• Great interpersonal skills that include high degree of integrity, tact, and respect for others.
• A lifelong learner who stays informed about housing policies, regulations, and industry trends.
• Leadership experience that will assist in supervising, motivating, training, and evaluating staff.
• Problem solver who will manage challenges proactively and can make complex and sensitive decisions regarding personnel and program actions.
• Familiarity with housing software systems including Yardi; knowledge and experience with Microsoft Office Suite tools (Word, Excel, and PowerPoint).
• Willingness to obtain various HUD related certifications within a year of employment.

About Housing Authority
The Housing Authority of the City of Pittsburg includes a Housing Manager, Senior Housing Analyst and four Housing Specialists who provide rental subsidy to low-income households to the extent of the maximum budget authority received from the US Department of Housing and Urban Development (HUD) and awarded through an Annual Contributions Contract. The number of households assisted is based on funding and expenses. Rental assistance is granted in the form of a Housing Choice Voucher (Voucher or HCV, also known as Section 8) which families utilize to rent a unit of their choice. Factors determining program expenses include the number of Vouchers awarded, the average housing assistance payment, fair market rents established by HUD and administrative costs. Based on these factors, the Housing Authority’s allocation is to assist 1,140 households which includes previous homeless Veterans.

About Pittsburg
The City of Pittsburg is a culturally rich and diverse community of over 76,000 residents and expected to grow to 90,000 in the next 20 years. Pittsburg is located in the Bay Area Region of Northern California and is perfectly situated for easy access to San Francisco, Napa Valley, Sacramento, the foothills of the Sierra Nevada Mountains, and Lake Tahoe. Pittsburg City Hall is also conveniently located a short walk from the Pittsburg Center Station of the Bay Area Rapid Transit System (BART), making a commute from cities throughout the Bay Area very easy. Pittsburg has waterfront homes, a performing arts theater, a variety of seasonal events, an extensive park system, a large public-school system, and a variety of shopping centers. The recently renovated Marina is also an ideal place to visit and is located within steps of the Old Town shopping district and downtown living, with nearly 600 boat slips, a free public boat launch, fuel dock, café, bait shop, and the Pittsburg Yacht Club. Pittsburg has featured such events as the Seafood and Music Festival, car shows, movies in the park, kayaking, and fishing derbies. With its commitment to a quality community environment, Pittsburg is an ideal city in which to live, work and recreate.

The City of Pittsburg is a full-service city following the council-manager form of government. The City has approximately 300 full time employees and at times, up to 350 employees total (depending on the season). Pittsburg is currently organized into the following departments: City Management, Community and Economic Development (Building, Economic Development, Code Enforcement, and Planning), Community Services (Housing Authority, Pittsburg Power Company, and the Successor Agency to the former Redevelopment Agency, CDBG/Housing Rehabilitation, Environmental Services, Waterfront Administration, and Property Management), Recreation, Human Resources, Finance, Police, and Public Works (Engineering, Operations/Maintenance, Utilities, Facilities, Parks, and Water Treatment). Fire Protection services are provided by the Contra Costa County Consolidated Fire Department.

The City’s Priorities and Goal areas include Public Safety, Public Infrastructure, Efficiency, Economic Development, and Quality of Life. Find more information at https://webapps.pittsburgca.gov/

Duties may include, but are not limited to, the following:

• Develop and implement goals, objectives, policies and procedures, activities, operations and services of the Housing Authority Division.
• Plan, organize, direct, coordinate activities, projects, programs, monitor workflow; review and evaluate work products, methods, and procedures.
• Prepare the Housing division budget; assist in budget implementation; participate in the forecast of additional funds needed for staffing, equipment, materials and supplies; administer the approved budget.
• Recommend the appointment of personnel; provide or coordinate staff training; conduct performance evaluations; implement discipline procedures as required; maintain discipline and high standards necessary for the efficient and professional operation of the department.
• Represent the division and department to outside agencies and organizations; participate in outside community and professional groups and committees; provide technical assistance as necessary.
• Research and prepare technical and administrative reports; prepare written correspondence including the preparation of comprehensive written statistical reports to monitor and increase efficiency and effectiveness in preparation for HUD reporting and annual audits, conduct Quality Control in compliance with SEMAP and/or other HUD requirements and request and initiate applications for Notifications of Funding Availability.
• Responds to and resolves difficult, sensitive, and complex complaints from participants, applicants, landlords, property managers, and other parties.
• Establish positive working relationships with representatives of community organizations, state/local agencies and associations, Housing Commission, City management and staff, and the public.
• Represent the City with dignity, integrity, and the spirit of cooperation in all relations with staff and the public including attending and participating in professional group meetings.
• Make presentations to the City Council, Commission, and community groups; prepare and present staff reports and information on housing.
• Foster an environment that embraces integrity, service, inclusion and collaboration; participate as a cooperative and positive member of the team.
• Be an integral team player, which involves flexibility, cooperation, and communication.
• Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service.
• Perform other duties as assigned.

Any combination of education, experience, and training that would provide the best qualified candidates. A typical way to obtain the knowledge and abilities would be:

Education: Possession of the equivalent of a bachelor’s degree from an accredited college or university with major coursework in business administration, public administration, social science, or another field of study applicable to the responsibilities and requirements of this job class. A master’s degree is desirable.

Experience: Five (5) years of progressively responsible experience in public housing operations, including two years of administrative and management responsibility.

Special Requirements: Possession at the time of hire and continued maintenance of a valid Class C California driver’s license is required.

Ability to obtain the following certifications from the US Department of Housing and Urban Development (HUD) within twelve (12) months of employment:

• Housing Quality Standards & NSPIRE Inspection Training
• Housing Choice Voucher Executive Training
• Housing Choice Voucher Specialist Training
• Housing Choice Voucher Financial Reporting to HUD
• Housing Choice Voucher VMS Reporting

Working Conditions:

Physically and mentally capable of performing the functions of the job, including but not limited to those summarized in Typical Tasks.

Knowledge of: Principles and practices of leadership, motivation, team building and conflict resolution; principles and practices of public administration including budgeting and accounting; Affordable Housing and Voucher Program; applicable federal, state, and local laws, rules and regulations such as HUD regulations, codes and rules; laws and regulations governing rental property management; related City policies, procedures and methods; research methods and techniques; effective supervision techniques; current trends in social and economic conditions; dynamics associated with a metropolitan area with a diverse population; principles, practices, and techniques of group and interpersonal relationships and interviewing; housing markets and real estate practices; record keeping and reporting practices.

Ability to: Organize and direct Housing division operations, program, ensuring compliance with City policies and procedures, local, state and federal laws and regulations; collect and analyze pertinent data and information, evaluate alternative solutions, and reach sound conclusions; gain cooperation through discussion and persuasion; supervise, discipline, train, and motivate personnel; prioritize assignments and meet deadlines; prepare and provide presentations; communicate clearly and concisely, both orally and in writing; work a flexible schedule including occasional evening and weekend hours; establish and maintain effective working relationships with those contacted in the course of work; maintain regular attendance and adhere to prescribed work schedule to conduct job responsibilities; utilize appropriate safety procedures and practices for assigned duties; contribute effectively to the accomplishments of City goals, objectives and activities.

Skill to: Perform a variety of administrative, case management, technical and specialized activities and functions in a successful and effective manner; operate an office computer and a variety of word processing and software applications in an effective manner.

Applications may be submitted online at https://www.governmentjobs.com/careers/pittsburg. The City of Pittsburg utilizes a merit-based selection system. Such a system is competitive and based on broad outreach efforts and equal opportunity for qualified applicants to take part in a process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Although, a resume and cover letter provide helpful added detail in reviewing qualifications, the job application may be rejected if the sections are considered to be incomplete. You will be notified of the next steps in the process via email! In the meantime, Let’s stay in touch through social media. Follow us on LinkedIn, Instagram and Facebook.

What Happens Next?

• We will review your application and all supplemental materials to select the best qualified applicants to continue in the process. Screening will include a review of qualifications, application appraisal rating of education, training and experience and relevance of background qualifications related to the target job as well as supplemental questions if applicable.
• Applicants selected to move forward in the process may be asked to participate in any combination of the following (at any phase of the selection process): a written examination, job related exercise, physical test or job simulation, phone interview, in-person or video interview(s), and/or web-based testing.
• All offers of employment are conditional and new hires are subject to complete a pre-employment background screening that will consist of reference checks, livescan/fingerprint check and a civil check. Some positions require a medical examination, psychological examination, credit check, polygraph, drug testing, and full background investigation depending on the job characteristics. All new hires are required to show that they are eligible to work in the United States. All of these processes must be successfully completed before employment begins.
• The final phase of the selection process is the probationary period, which in most cases is twelve months.

Reasonable Accommodations:
The City of Pittsburg is an Equal Opportunity Employer (EOE) and provides equal employment opportunities without regard to race, color, ancestry, religion, creed, age, physical or mental disability, sex, gender, sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by federal, state or local laws in its employment actions, decisions, policies and practices.

The City of Pittsburg Human Resources Department will make reasonable efforts in the selection process to accommodate disabled applicants. Individuals with disabilities who would like to request an accommodation in the process must inform the Human Resources Department by the final filing date.