Office Manager / Operations Manager at Southwest Commercial Roofing – Goshen, Indiana

Keep Operations Running Smoothly Join Southwest Commercial Roofing as an Office & Operations Manager!

Position Title: Office Manager / Operations Manager
Company Name: Southwest Commercial Roofing
Salary Range: $22.00$24.00+ per hour, plus bonuses
Employment Type: Full-Time
Location: In-person Goshen, IN

Southwest Commercial Roofing is seeking a highly organized, proactive, and people-oriented Office Manager / Operations Manager to lead our administrative operations and support seamless coordination between teams. If you have a knack for managing details, streamlining workflows, and fostering accountability, this is your opportunity to play a central role in the success of a growing commercial roofing business.

This position is ideal for someone who thrives in a fast-paced, hands-on environment and is ready to take ownership of office operations, team management, and internal communication.

At Southwest Commercial Roofing, were redefining what it means to be a roofing contractor. Family-owned and mission-driven, we are passionate about delivering the highest-quality service in the commercial roofing industry while creating an exceptional work environment for our team. We believe in integrity, growth, and building long-term relationshipswith our clients and our employees.

Learn more at southwestcommercialroofing.com

• Office & Administrative Management

  • Oversee day-to-day office operations to ensure an efficient, organized, and professional work environment.

  • Manage internal communications, meeting schedules, and calendars.

  • Maintain digital and physical files, project folders, vendor documents, and office supply inventories.

• Operations Support

  • Coordinate with leadership to ensure smooth workflows between sales, production, and field teams.

  • Monitor project timelines and help track progress, reporting delays or needs as they arise.

  • Assist with documentation related to permits, POs, safety, inspections, and job costing.

• Team Oversight & Coordination

  • Provide daily oversight of administrative staff, ensuring tasks are clear, assigned, and completed.

  • Foster a team culture of accountability and proactive problem-solving.

  • Serve as liaison between the office, field staff, vendors, and management.

• Customer & Vendor Interaction

  • Answer incoming calls and emails, route inquiries, and provide professional support to clients.

  • Coordinate communication and logistics with subcontractors and suppliers.

• Financial & Reporting Support

  • Assist with invoicing, payment tracking, and receipt documentation.

  • Prepare weekly operations reports, timecard summaries, and status updates for leadership.

  • Support onboarding paperwork, compliance documentation, and HR coordination.

• 1+ years of office or operations management experience required.

• Strong communication and leadership skills.

• Organized, proactive, and confident managing others and prioritizing tasks.

• Experience in roofing, construction, trades, or manufacturing preferred but not required.

• Comfortable using spreadsheets, cloud-based systems, and business software.

• Valid driver's license and reliable transportation.

• Must be able to commute or relocate to Goshen, IN.

• Health, Dental, and Vision Insurance (after 90 days)

• Paid Time Off and Paid Holidays (after 90 days)

• Gym Membership (Fit Stop & Eastlake, after 90 days)

• Bonus Opportunities and Quarterly Profit Sharing

• Weekly Pay

• Company Events and Team Recognition

• 30-60-90 Day Performance Reviews

• Paid Training and Career Development

• Full-Time Monday to Friday

• 8-hour shift, with occasional flexibility for meetings or deadlines.

• In-person at:

• 907 W Pike St, Goshen, IN 46528

We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected status.

A background check will be completed as part of the onboarding process, in compliance with applicable laws.

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