Dining Room Wait Staff - Dietary Aide at HallKeen Assisted Living Communities – Sunapee, New Hampshire

Job Summary:

The dining room wait-staff is responsible for serving all customers including residents, guests, and family members.

Duties and Responsibilities:

The following essential functions are the fundamental job duties of the position to be completed with or without appropriate reasonable accommodation.

· Provide a high level of customer service and promote a restaurant style dining atmosphere.

· Work closely with the dining room manger to keep residents satisfied with food and dining programs.

· Create a strong sense of team work and cooperation among all staff.

· When applicable acquaint new residents with menus, seating, and dining options and hours.

· Set tables in accordance to Sunapee Cove standards.

· Serve residents and guest’s beverages as requested.

· Review daily menu with residents and takes and delivers accurate meal orders to residents and guests.

· Remove used or soiled plates, utensils, glasses, linen from the dining room as needed.

· Responsible for cleaning and sanitizing carpet, tables, chairs, condiment containers, and equipment used in the dining room.

· Communicate resident likes and dislikes to food service director for menu planning purposes and resident satisfaction.

· May perform other duties as assigned.

· Must be available to work holidays and weekends.

Minimum Qualifications:

· Less than high school education.

· Minimum of 2 years dining room or restaurant wait staff experience preferred but not required.

· Working knowledge of basic kitchen operations and food safety standards.

· Strong organization and time management skills.

· Ability to resolve problems of dissatisfied customers and/or employees.

Required Behavior:

· Able to build positive and strong relationships with employees, coworkers and residents.

· Focused and dedicated to provide excellent customer service.

· Able to handle multiple jobs and priorities.

· Able to delegate and hold staff accountable efficiently and respectfully.

Physical Demands:

• Physically able to move at least 50 lbs. without assistance.
• Physically able to bend, reach, and work in small areas.
• Physically able to push and pull equipment and furnishings.
• Physically able to stand for long periods of time.