Revenue Operations Manager at Suralink Inc – Remote - SLC Area Preferred

Suralink® is a fast-growing Software as a Service (SaaS) technology company looking for exceptional professionals to join our team. Our award-winning company has been recognized for growth, innovation, and culture, and over 500,000 companies worldwide have used our software. Our platform was built for accounting and other professional service firms, giving them a simple and secure way to request, receive, track, and manage their documents at scale. If you’re looking for a promising company where you can truly make your mark, we’d love to talk to you.

Who we are looking for:

We are seeking a HubSpot-native Revenue Operations Manager to own our CRM infrastructure and help us scale the systems, data, and reporting that drive our go-to-market engine. The core of this role is HubSpot administration and CRM excellence. But the right person won't stop there. They’re not satisfied with systems management; they want to influence outcomes, improve performance, and help the business act on what the data is showing.

Reporting directly to the CFO, this role sits at the intersection of systems ownership and strategic insight. You will be a key individual contributor and thought partner across Finance and GTM leadership.

Key Responsibilities

• Own HubSpot end-to-end: architecture, configuration, workflows, automation, custom properties, lifecycle stages, pipelines, integrations, and data hygiene

• Build and maintain scalable processes for lead management, deal progression, and customer lifecycle tracking

• Own contact, lead, and opportunity attribution logic : design and document the model, enforce it through system configuration and workflow automation, and audit to ensure data integrity and reporting accuracy

• Manage integrations between HubSpot and the broader GTM tech stack; identify and resolve gaps in data flow

• Maintain data quality through standardization rules, segmentation, and permissions

• Train internal teams on HubSpot functionality, new feature adoption, and process changes

• Document all RevOps processes and system configurations clearly and completely

• Build win/loss, pipeline analysis, and revenue performance analytics to identify the combinations of segments, motions, and commercial behaviors that materially outperform

• Partner with GTM and Finance leadership to translate data into recommendations and better business decisions

Experience and Professional Qualifications:

• 4+ years in sales or revenue operations, with HubSpot administration experience required

• Demonstrated ability to configure and optimize HubSpot at an admin level (workflows, custom objects, reporting, integrations)

• Experience automating workflows and integrating CRM tools with third-party systems

• Strong analytical skills with a track record of building actionable reporting

• Excellent communicator; comfortable training users and documenting processes

• Thrives in ambiguity, builds from first principles, and is energized by turning data into insights

Additional Preferred Qualifications:

• Background in a high-growth, PE-backed, or scale-up B2B SaaS environment

• Deep familiarity with HubSpot data structures, reporting, automation, and revenue analytics; Salesforce experience also valued

• Demonstrated success building attribution models, funnel analytics, or multi-touch pipeline reporting

• Experience connecting data across CRM, BI, and other business systems to build unified decision-support reporting

• Exposure to sales capacity modeling or quota/territory planning processes

• Comfort working with AI-enabled tooling that improve operational leverage

Competencies

• Systems and Automation Orientation: Looks for ways to improve reporting, pipeline visibility, and GTM processes through better systems, automation, and scalable infrastructure; this is the default lens, not an afterthought.

• Analytical Rigor: Approaches problems with strong logic and data; builds frameworks and reports that hold up to scrutiny and lead to useful decisions.

• Business Acumen: Understands how CRM data and GTM processes connect to revenue outcomes, customer behavior, and resource allocation decisions.

• Attention to Detail: Maintains a high bar for data accuracy, consistency, and quality.

• Communication: Translates systems complexity and reporting outputs into clear narratives and decision points for GTM leaders, Finance, and executive stakeholders.

• Collaboration: Builds trust across Sales, Marketing, Customer Success, and Finance; influences by creating alignment around metrics, tradeoffs, and next steps.

• Initiative: Identifies problems before they're assigned, takes ownership not just of the system, but of helping the business act on what the data shows.

• Judgment: Distinguishes signal from noise, prioritizes what actually matters, and makes thoughtful recommendations even when information is incomplete.

• Curiosity and Adaptability: Asks good questions, learns quickly, and is energized by building in a fast-changing environment.

At Suralink, our values guide everything we do:

• Customer Obsessed: We seek to understand those we serve deeply and are committed to serving them better than anyone else.

• Passionately Motivated: We care about what we do, which drives us to work hard, show grit, and go above and beyond to achieve great outcomes.

• Constantly Improving: We are eager to learn and grow. Challenges are opportunities to innovate and enhance our solutions.

• Team Focused: We know that our success is built together. We support one another and celebrate team achievements.

• Highly Reliable: We demonstrate good judgment, honor our commitments, and are accountable for our results.

Why Suralink?

There’s a lot to love about working at Suralink! Here are a few of the benefits you can expect:

• Remote-friendly policy

• Medical/vision/dental insurance

• Flexible PTO policy and ten paid holidays

• Parental leave

• Professional development allowance

• Community involvement

Suralink is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.