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Surety Client Associate I in Franklin, Tennessee at Houchens Insurance Group INC.

Job Function: Customer Service
Houchens Insurance Group INC.
Franklin, Tennessee, 37067, United States
Posted on

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Job Description

Description:

60% Client Services

  • Provides daily support to Client Advisors and Bond accounts.
  • Assisting Client Advisors with requests and executing bonds
  • Maintaining bond lists and expiration information
  • Maintaining and update financial and underwriting information
  • Maintaining control on bid bonds
  • Processing renewals and cancellation requests.
  • Aiding in monitoring the account receivables and collections
  • Learning all Bond service standards and procedures.

20% File Management

  • Documenting all correspondence, follow up for necessary financial updates at appropriate times,
  • and keep the client files organized and up to date.
  • Assisting Client Advisor in maintenance of bond files

10% Teamwork

  • Works together with team and with other departments; this includes conferencing with Producers
  • and Client Advisors to discuss the execution of strategies. Manages PTO to work with
  • departmental needs. Volunteers to back up and/or assist others as needed.

10% Determination

  • Displays commitment and initiative to meet department and agency education goals as set forth in the organization’s education program.
Requirements:

Education and/or Experience

Bachelor's degree from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.

Certifications

Must be able to obtain insurance licenses and designations as set forth by the organization's education plans.


Job Location

Franklin, Tennessee, 37067, United States

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