CAE Applications Engineer at Concepts NREC – White River Junction, Vermont

Position Type: Full Time Salary

Work Model: Remote

POSITION SUMMARY:

The CAE Applications Engineer will be responsible for supporting and promoting the Concepts NREC Agile suite of turbomachinery design software to current and prospective clients.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Assume role as the primary technical contact for the CAE software product suite.
• Assist regional sales managers with technical support activities throughout the sales cycle, including demonstrations, presentations, trial license/evaluation training.
• Create and utilize a rigorous suite of design cases for each product as part of regular QA testing on beta, maintenance, and release versions of the codes.
• Create videos, tutorials, and exercises for CAE software features and enhancements.
• Maintain a library of presentations that sufficiently demonstrate the capabilities of each code.
• Verify and test bug fixes and product enhancements.
• Perform technical validation for customers to aid in their purchase decisions.
• Assist in product development by gathering and organizing customer feedback.
• Support customer training activities.
• Stay up to date with our competitor’s strengths & weaknesses.
• Compile technical knowledge-based articles from software support database.
• Perform other qualified tasks as directed by the CAE Engineering Software Global Support Manager when necessary.

EDUCATION AND EXPERIENCE:

• Education: Bachelor’s degree in engineering and 1-2 years of direct applications engineering experience with engineering design software.
• Experience: An additional 1-3 years of engineering design and analysis experience, with specific focus on turbomachinery, is preferred.
• Other Special Job Requirements: This position will require global travel up to 20% of working time.

CORE COMPETENCIES:

• Strong communication skills.
• Ability to work on a team and meet deadlines.
• Goal and detailed oriented.

The compensation range posted represents the full salary range for the role. Actual pay will be determined based on a candidate’s experience, skills, and the position level ultimately offered.