Bilingual Front Desk Coordinator - Alabama in Birmingham, Alabama at Solano Law Firm

Immigration Law Firm

We are seeking a Bilingual Front Desk Coordinator to serve as the first point of contact for clients and visitors in our law firm office. This is a high-visibility, client-facing role that requires professionalism, organization, and strong communication skills in both Spanish and English.

This position offers stability, career growth, and the opportunity to contribute to meaningful work that impacts real families every day.

You will be the first impression of our firm — but more importantly, you will be the person who keeps things moving, organized, and improving behind the scenes.

You will work closely with leadership and gain exposure to how a high-performing law firm operates.

If you are someone who:

• Notices inefficiencies immediately
• Thinks “there has to be a better way”
• Takes initiative without waiting for direction
• Wants to grow into leadership

This role is NOT for someone who:

• Needs constant direction
• Waits to be told what to do
• Gets overwhelmed easily in fast-paced environments

This role IS for someone who:

• Moves fast and thinks ahead
• Takes pride in being the most reliable person in the room
• Wants to grow into a leadership or operations role

Why Join Solano Law Firm?

• Competitive pay: $17–$24 per hour
• Comprehensive medical coverage
• 15 PTO days + 14 paid holidays per year after 90 days
• Stable, full-time in-office role (Monday - Friday)
• Growth opportunities within a growing legal organization
• Direct exposure to attorneys and leadership
• Professional development in legal operations and client service
• A supportive, high-performing team culture
• Meaningful work that impacts real families

This is an opportunity to grow within a respected and expanding law firm, not just fill a front desk role.

This role has a clear growth path into:

• Operations support
• Team leadership
• Administrative management

Top performers in this role will be given the opportunity to take on more responsibility and grow within the firm.

Compensation:

$17–$25 /hour based on experience and performance

Clear path for growth and increased responsibility for high performers

$17 - $25 hourly

• Serve as the first point of contact for clients, visitors, and team members
• Manage a high-volume main phone line and direct calls appropriately
• Schedule consultations and maintain accurate attorney calendars
• Provide bilingual communication (Spanish/ English), updates, and information gathering
• Prepare meeting rooms and support daily office operations
• Maintain call logs and voicemail records
• Organize and manage physical and digital client files
• Prepare correspondence and translate documents as needed
• Handle incoming and outgoing mail and deliveries
• Provide administrative support, including data entry, document preparation, and coordination tasks
• Assist with internal scheduling, travel coordination, and firm events as needed

In addition to daily front desk responsibilities, you will:

• Identify inefficiencies and propose solutions
• Take ownership of improving processes and workflows
• Anticipate needs before they become problems
• Support leadership with operational coordination
• Help elevate the overall client experience
• Step into increasing responsibility as you prove performance

• Fluent in Spanish and English (verbal and written required)
• Minimum 3 years of receptionist or administrative experience
• Strong customer service and interpersonal skills
• Ability to multitask and prioritize in a fast-paced environment
• Close attention to detail and strong organizational skills
• Proficient in Microsoft Word, Excel, and Outlook
• High school diploma or equivalent required

Preferred:

• Experience in an immigration or law firm setting
• Experience handling high-volume phone systems
• Associate’s degree or higher

We are a rapidly expanding immigration law firm propelled by a team that leads with compassion. We aim to surpass expectations for clients and our employees alike. Initiative, responsibility, and professional growth are the pillars of our culture.

Legal Authority & Compliance

Non-attorney support staff are prohibited from practicing law by the ABA’s Rules of Professional Conduct and State Bar Association rules. All work performed by the Consultation Specialist must be in support of and under the direct supervision of an attorney. The specialist must not provide legal advice, predict case outcomes, or recommend specific legal courses of action.