Pre-Litigation - Attorney Manager at McCraw Law Group – McKinney, Texas

Summary

Purpose

Ensure the Pre-Litigation attorney team executes with discipline, quality, and consistency so every case moves forward efficiently, meets firm standards, and is negotiation-ready on time.

This role does not set case values or legal strategy; it executes within Director and CLO frameworks.

Mission

Run the daily attorney operating system for Pre-Litigation by coaching, monitoring, and supporting attorneys to produce high-quality case work, timely demands, and strong settlements without bottlenecks or rework.

Get It, Want It, Capacity (GWC):

Understands the role, wants the responsibility, and has the skills, time, and energy to execute it at a high level.

Possess a comprehensive understanding of the role's intricacies, its significance, and its specific responsibilities.

Core Values (HECTOR):

Hungry: We are hungry. We take on tough challenges finding a way to win.

Execute: We take action with urgency and passion.

Compassion: We care for and respect our clients and our team members.

Team Over Self: We advance the team over self, we succeed or fail together.

Ownership: We take responsibility for all results.

Do the RIGHT thing: We do the right thing, every time.

Most Critical Outcome (MCO)

Pre-Litigation attorneys consistently produce high-quality, on-time, negotiation-ready cases with minimal rework, strong settlement performance, and no deadline or quality breakdowns.

Drivers & Obsessions

These represent general focus areas that guide priorities and can evolve with company needs.

• Clean, complete, and timely attorney work product
• Demand readiness over rushed submissions
• Consistent execution across all attorneys
• Early identification of risks and bottlenecks
• Coaching and correction before problems escalate
• Strong collaboration with Intake, Pre-Litigation, Special Teams, Litigation
• Disciplined adherence to Pre-Lit playbooks and quality standards

To be successful in this role, the individual must be able to perform the essential duties of the role and meet the performance expectations of the seat. The requirements below represent the knowledge, skills, and abilities required.

Essential Responsibilities

Attorney Execution & Quality Control

• Own the daily execution of all Pre-Litigation attorneys.
• Monitor caseloads, task flow, and milestone completion to ensure cases do not stall.
• Review and approve demands, negotiations, and case readiness before escalation to the Director.
• Identify quality gaps, missing documentation, or case risks and drive corrective action.
• Maintain a limited personal caseload, primarily focused on higher-complexity or escalated matters, to stay grounded in execution and model best practices in medical management, demand quality, and negotiation strategy.

Coaching, Training & Development

• Serve as the primary coach and mentor for Pre-Litigation Associate Attorneys.
• Provide ongoing feedback on case strategy, negotiation skills, client communication, and file management.
• Lead onboarding and training for new attorneys, ensuring fast and consistent ramp-up.
• Reinforce playbooks, workflows, and best practices.

Case Flow & Risk Management

• Track case movement across all attorney caseloads to prevent stagnation, missed deadlines, or rushed demands.
• Escalate high-risk, high-value, firm-impacting, strategic, or stuck cases to the Director of Pre-Litigation for valuation and strategy alignment.
• Ensure Statutes of Limitation, medical treatment progress, and discovery-readiness are protected.
• Actively monitor medical treatment progress, record completeness, and lien exposure across attorney caseloads to ensure cases are positioned for maximum recovery before demand or escalation.

Cross-Team Coordination

• Partner with departments/teams to resolve case blockers.
• Ensure attorneys have what they need to move cases forward without unnecessary delays.
• Support clean, litigation-ready transfers when cases escalate.

Operational Reporting & Accountability

• Maintain visibility into attorney performance, workload, and case readiness.
• Provide clear updates to the Director of Pre-Litigation on execution, risks, and capacity.

QUALIFICATIONS & PROFICIENCIES

• Juris Doctor (JD) and active Texas Bar license in good standing.
• Experience of 4-6+ years of handling pre-suit personal injury cases from intake through settlement.
• Demonstrated ability to coach, guide, and hold attorneys accountable.
• Strong understanding of medical management, demands, negotiations, and case valuation.
• Ability to manage multiple attorneys and shifting priorities in a fast-paced environment.
• Strong communication, judgment, and problem-solving skills.
• Proficiency with case management systems and legal technology.
• Deep alignment with McCraw Law Group’s Core Values (HECTOR).
• A commitment to maintaining a positive office environment and strict adherence to the firm's "Zero Tolerance" policy regarding office gossip, drama, or behavior that negatively affects office morale or individual employees.