Clinic Assistant at Clarity of South Central Indiana – Columbus, Indiana

Position Title: Clinic Assistant

Department: Client Services

Accountable to: Director of Nursing and Sr. Director of Client Services

FLSA Status: Non-exempt / Full-time (32 hours per week)

Results Statement: I am accountable for producing the following results:

Assistant performs a variety of clinical and administrative tasks that promote optimum patient care and satisfaction while enhancing provider and clinic effectiveness.

Responsibilities

1. Patient Care

• Perform appropriate aspects of patient care including assisting with all client paperwork,
• signatures and preparation of medical chart.
• Collects appropriate patient specimens for testing, including swabs, urine and blood
• Chaperone and assist providers during exams/procedures as needed.
• Performs point of care testing and shares results with patient
• Assists with discharge of patient confirming appropriate paperwork is completed
• Provides patient health counseling and instruction
• Recognizes emergency situations, seeks assistance and intervenes appropriately
• Maintains patient confidentiality at all times

1. Administration

• Participate in prayer as an integral part of the day-to-day operation of the Clinic with other staff members and volunteers
• In the absence of a volunteer Receptionist, performs receptionist duties, including answering the phone, scheduling appointments, and patient intake procedures
• Documents data and assessments in the patient record including all forms and logs
• Keeps lab and exam rooms stocked, clean and orderly including quality control of testing
• supplies and medications and placing orders as needed
• Faxes medical records, reports and other documents according to HIPAA regulations
• Assist in entering client data into Waycool database system in a timely manner
• Send Monthly Report to Director of Nursing as requested

1. Continuing Education

• Complies with state and professional licensing and continuing education requirements including CPR certification
• Participates in quality assurance activities and all training seminars (OSHA, volunteer in-services, staff trainings/retreats and others)

1. Miscellaneous Duties

• Attend regular organizational meetings of CLARITY
• Assists in activities to promote Clarity Testing Clinic in the community

Perform other job-related tasks as assigned by the Director of Nursing, Senior Director of

Client Services or CEO

Essential Skills and Experience

• High School Diploma or GED required. Has minimum training of a Certified Nursing Assistant
• (CNA) or Medical Assistant (MA) or equivalent. Graduate of an accredited CNA or MA program is preferred but not required
• Has one year of work experience in an ambulatory care setting preferred
• Has one year of experience as a volunteer in some ministry capacity
• Exhibits skill in interpersonal communication and ability to relate to a diverse clientele, as well as other medical professionals
• Self-motivated, dependable, responsible and able to establish priorities
• Must have basic computer knowledge as well as experience using Word and Excel

Essential Physical Requirements and Work Environment

• Ability to maintain physical condition appropriate to the performance of assigned duties and responsibilities which may include: sitting, standing, or walking for extended periods of time; operating office equipment; and lifting up to 20 pounds.
• Visual Acuity; ability to see and hear within normal parameters, must use hands and fingers to use keyboard and mouse; operate equipment or controls; reach above shoulder heights, below the waist; or lift to file documents or store materials throughout the work day. Proper lifting techniques required.

PERFORMANCE STANDARDS:

Company-Wide Performance Standards for Success

The following guidelines are standard across all positions within Clarity.

• Be a committed Christian who demonstrates a personal relationship with Jesus Christ as Savior and Lord
• Agree with and be willing to uphold the Statement of Principle, Statement of Faith and policies of Clarity
• Ability to understand Clarity’s job procedures, responsibilities, and scope of duties. Performs all duties and responsibilities in a timely and effective manner in accordance with established company policies to achieve the overall objectives of this position.
• Ability to work as part of a team within Clarity’s organization. Fosters a cooperative and harmonious working climate conducive to maximize employee morale and productivity.
• Consistently and constructively projects the mission and vision of the company.
• Creates a work environment that makes co-workers feel appreciated and accepted, and discourages actions that make coworkers feel merely tolerated. My commitment to Clarity’s “You Matter” includes my responsibility to:
• Act when it is appropriate by addressing inappropriate behaviors
• Act as a positive role model by respecting & honoring differences
• Think “Inclusively” not “Exclusively or Special”
• Ability to communicate with others, to assimilate and understand information, to make sound decisions in a manner consistent with the essential job functions. Ability to clearly communicate with clients and coworkers.
• Ability to provide exemplary service to clients and coworkers.
• Adaptable to changes in work environment, schedule, and job requirements. Reliable in relation to punctuality, attendance, and willingness to help others. Able to multi-task and present work that is organized, accurate, detailed and timely.
• Ability to recognize problems with clients and coworkers, exercise sound judgment, and arrive at logical conclusions that have Clarity’s best interest in mind.
• Holds company and client information in the strictest confidence and performs work in accordance with all government laws, regulations, ordinances, and court rulings in those jurisdictions in which the company operates.
• Demonstrates accuracy and thoroughness. Brings any problems regarding systems and/or procedures to the attention of Management. Employees are encouraged to recommend ideas for the improvement of their department and position that are consistent with Clarity’s strategic objective.
• Respects fellow coworker’s time, space, and need for concentration. Socializing and interruptions must not impede workflow.
• Performs other duties as deemed necessary by management to achieve the strategic objectives of Clarity

• Upholds the organization’s policies and procedures
• Supports the religious mission of the center and encourages the spiritual growth of staff and clients
• Reinforces the humanity of the unborn child with patients, their guest, staff and others
• Able to share the gospel with patients and pray with them as appropriate
• Leads staff (or participants) in shared prayer and devotions as opportunities arise.
• Share the love of Jesus Christ with all staff and volunteers
• Serves with a heart of mercy, grace and love.
• Is an ambassador of the Christian mission of the organization to supporters and the public at large.