Executive Assistant & Office Manager in Pasadena, California at Door of Hope

Do you want to make a difference in the lives of families facing homelessness? Do you thrive in fast-paced environments where organization, anticipation, and excellence make the difference between good and exceptional? Are you energized by supporting visionary leaders and helping maximize their impact? Door of Hope, a Christian nonprofit that serves families facing homelessness, is looking for an Executive Assistant to the Chief Executive Officer (CEO) & Development (fundraising) Team to provide high-level support to our executive leadership team.

In this role, you will support the CEO and Chief Development Officer (CDO), ensuring they operate at maximum effectiveness. With a strong focus on donor engagement, board coordination, and executive priorities, you will play a critical role in removing logistical barriers so leadership can focus on relationships, strategy, and mission impact.

Deadline to apply: May 31, 2026

Hours

• 40 hours/week, occasional overtime
• 4 days in-person, 1 day from home (preference will be considered, but not guaranteed as schedule is based on office coverage needs)

Responsibilities

Office Manager – 50% of role

• Create a welcoming, professional, and supportive environment at Door of Hope’s main office for staff and guests (including clients, donors, and Board members)

Primary Receptionist

• Manages front door operations (front door intercom and buzz-in system) prioritizing a warm welcome to guests and safety of staff; professionally respond to phone calls and emails, and processes mail and packages

General Office Support

• Keep our office running smoothly by maintaining an orderly office environment, keeping office supplies in stock and storage spaces across office site well-organized, managing parking passes, and liaising with landlord regarding facilities issues

General Troubleshooting

• Answer general staff and guest inquiries

Executive Assistant – 50% of role

Donor Engagement Execution & Coordination

• Execute on donor engagement plans by ensuring all CEO/CDO-donor touchpoints are scheduled, prepared, coordinated, tracked and followed through with excellence.
• Draft and coordinate donor communications on behalf of CEO/CDO.
• Conduct and coordinate prospect research and donor briefings to support effective engagement.

Board Coordination

• Lead coordination of board meetings, including scheduling, logistics, materials, communication, and follow-through.
• Draft board reports and communication on behalf of CEO.

Administrative Coordination & Leadership Support

• Manage up to CEO and CDO, proactively tracking next steps and ensuring no commitments or opportunities stall.
• Capture meeting notes and translate them into clear next steps, ensuring accountability and forward momentum.
• Coordinate CEO’s staff and community engagement and support organization-wide initiatives.
• Manage expense reporting, scheduling, technology needs and administrative workflows to remove friction and maximize leadership effectiveness.

Qualifications

• 3–5+ years supporting senior executives.
• Exceptional written communication skills.
• Strong organizational, project management and people skills.
• High discretion with confidential information.
• Excellent computer skills including MS Office Suite.
• Experience with CRM systems preferred (Salesforce).
• Design savvy and experience with Canva and PowerPoint preferred.

Compensation & Benefits

Expected compensation: $27-32/hour, depending on experience

Competitive benefits package including:

• Paid PTO: 12 sick days, 13 holidays, 10 vacation days (increases over tenure), 5 jury duty days, up to 5 bereavement days
• Health Insurance: we cover 100% of your premium on our Kaiser Gold HMO, Anthem Gold HMO Plans (PPO Plan is available as a buy-up option)
• We cover 50% of your dependents’ premium for our health insurance plan
• Employer contribution to employee’s dental and vision premiums
• Therapy Subsidy
• 403(b): 3% dollar-for-dollar match

Character (Do you embody Door of Hope’s four core values?)

Christ-centered, expressed through:

• Faith: We have an active and personal relationship with Jesus Christ.
• Calling: Out of a sense of calling, we go above and beyond to meet our mission.
• Character: We demonstrate the character of Christ toward colleagues and families.

Empowering, expressed through:

• Trust: We trust one another, believe in one another, and give each other the freedom to take risks. (Mistakes are learning opportunities.)
• Accountability: We nurture God-given strengths through coaching and accountability.

Holistic, expressed through:

• Whole Person: Our emotional, spiritual and personal well-being matter to one another.
• Whole Organization: We are on one team with one mission. (We don’t do silos.)

Relationship, expressed through:

• Family: We love, celebrate, and pray with one another.
• Reconciliation: We manage conflict, practice vulnerability, and pursue diversity with honesty and grace.