Product Owner - Application Development at Memorial City Mall LTD – Houston, Texas

*** We DO NOT SPONSOR Visa's / This position is NOT REMOTE / You are Required to be in-office in HOUSTON, TX***

The Product Owner; reporting to the VP of Data-Applications and a member of the core app dev team, the application development Product Owner will own product features & roadmap for all internal custom workflow application(s) along with supporting ongoing operations of all corporate technology applications. The PO will participate in maintenance and enhancement of all applications (custom/SaaS/COTS) in the corporate platforms.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Develop and enhance corporate platforms (e.g. MetroNav, MetroVerse, MIMS, AOE, …) to improve user engagement and satisfaction through research, intuitive design, and user testing
• Create seamless employee experiences and workflows across departmental functions through integrating various platforms
• Implement, integrate, roll out, and manage new custom applications/platforms
• Conduct market research, analyze current business processes and user feedback to inform product development decisions
• Collaborate with cross-functional teams and serve as a liaison between technology and business groups to ensure seamless product delivery, alignment, and effective communication
• Maintain up-to-date knowledge of industry trends and best practices in product development and corporate tech platforms
• Troubleshoot and resolve technical issues related to product development and integration
• Own requirement gathering process and create product feature backlog.
• Conduct agile ceremonies and conduct backlog refinement/retro/review sessions with application development team members.
• Conduct end user training on how to use new applications and partner with MCity Academy HR team to create required training materials.

EDUCATION AND REQUIRED EXPERIENCE:

• Bachelor’s degree in UI/UX business or Information Systems is required, advance degree a plus.
• At least 1 year experience in product development as a PO or BA or Process analyst
• Experience in using UX design tools (Figma/balsamic, Loveable), and creating both web and mobile workflows.
• Experience and familiarity with Agile SDLC methodology.
• Experience with writing user stories using JIRA or Azure DevOps.
• Experience in conducting user requirement gathering sessions and brainstorming sessions with end users.
• Experience in Real Estate and Property Management industry a plus

SKILLS, QUALIFICATIONS, AND OTHER REQUIREMENTS:

• Understanding of data platforms/solutions, analytic tools/platforms, client digital delivery platforms, private/public cloud PaaS, REST based microservices, and APIs.
• Proven ability to interact effectively with all levels of technology professionals and business stakeholders and build strong ongoing working relationships.
• Strong problem-solving skills and innovative mindset with proven ability to drive creative solutions to complex challenges.
• Proven experience with common delivery methodologies including Agile and SDLC.

PHYSICAL DEMANDS:

Requires sufficient personal mobility and physical reflexes, to permit the employee to function in a general office environment and accomplish tasks and duties as outlined above.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.

ABOUT METRONATIONAL

MetroNational is a private, family-owned real estate investment, development, and management company located in Houston whose core interest is the Memorial City mixed-use development. The cornerstones of its business philosophy are teamwork, loyalty, integrity, and professionalism, which have led to winning several awards:

• Houston Chronicle Top Workplaces
• Houston Business Journal Healthiest Employers
• Houston Business Journal Best Places to Work
• Cigna Well-Being Award
• American Heart Association Fit-Friendly Worksite
• Mother-Friendly Worksite