JobTarget Logo

Business Development Representative at DeNooyer Automotive Family – Kalamazoo, Michigan

DeNooyer Automotive Family
Kalamazoo, Michigan, 49009, United States
Posted on
Updated on
Recently UpdatedSalary:$36000 - $45000Job Function:Sales

Explore Related Opportunities

About This Position

Business Development Representative

REPORTS TO: Marketing Director
LOCATION: Metro Toyota, Kalamazoo
POSITION TYPE: Full-time

PAY: $14.00 hourly base plus commission ($40,000 + annually)

We are seeking candidates with a positive, upbeat personality who will work well both individually and as a member of a team. Excellent phone skills are required. If you are a "people person" and are looking for the opportunity to grow your customer service skills in a fast-paced professional environment, this is the job for you!

POSITION SUMMARY:

The Business Development Representative will intercept and route incoming calls as well as work with prospects via phone and e-mail to bring service opportunities into the dealership. This position requires a driven, customer service-minded individual who can communicate effectively.

POSITION REQUIREMENTS:
  • Ability to read, speak and write English in order fulfill job functions in an understandable way - Bi-lingual folks encouraged to apply!
  • Ability to operate a computer and telephone system - Be prepared for a ton of phone calls
  • Excellent oral and written communication skills
  • High school diploma
  • High level of optimism - Make that first impression count!
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
  • Schedule inbound service calls using the established company scripts and training - Then you'll have the tools needed to provide excellent customer service!
  • Make outbound service calls to prospect and schedule service appointments
  • Log all activity in customer relationship management software - Don't want to forget who you already talked to!
  • Follow up on missed appointments and perform quality-assurance follow up calls
  • Staff the reception desk according to the scheduled rotation
  • Positively work on a diverse team - We may not always get along, but kindness and respect are non-negotiables!
  • Speak clearly on the telephone and convey an image of professionalism and competence to callers
  • Professional personal appearance
  • Communicate messages to the appropriate parties in a timely manner
  • All other duties as assigned - Can't forget about this one!
PHYSICAL AND ENVIRONMENTAL DEMANDS:
  • Office environment
  • Sitting for several hours at one time
  • Ability to move within different departments at the dealership
  • Ability to work weekends - No Sundays though!


DeNooyer Automotive Family offers services and employment opportunities without regard to race, color, religion, national origin, sex, age, height, weight, marital status, disability, veteran status, citizenship, or any other legally protected characteristic.

Job Location

Kalamazoo, Michigan, 49009, United States
Loading interactive map for Kalamazoo, Michigan, 49009, United States

Job Location

This job is located in the Kalamazoo, Michigan, 49009, United States region.

Frequently asked questions about this position

Latest Job Openings in Michigan

Urology Scrub Technician

United Medical Systems
Lansing, MI

Childcare Assistant Teacher

YMCA of Greater Grand Rapids
Grand Rapids, MI

Line Cook - Plum Market Bloomfield

Plum Market
Bloomfield Township, MI

Apply For This Position