Broadband Access Administrator in Gillette, Wyoming at VISIONARY COMMUNICATIONS LLC

Job Title: Broadband Access Administrator

Location: Gillette, WY

Compensation: $25.00-29.00/hour Final salary will be decided within the posted range commensurate with experience.

Our Opportunity:

In 1994, three visionaries turned a Bulletin Board Service with six modems and a 56k connection to the internet into a regional broadband powerhouse. Becoming a premier internet provider in the Rocky Mountain Region didn't come easy. It takes being as tough as the terrain. With a focus on rural service, Visionary has found a niche untapped by larger service organizations. In fact, this focus often means Visionary offers the service with the customer in mind and financial benefit as a distant second.

Visionary Broadband seeks a qualified individual to fill the role of Broadband Access Administrator. This full-time position will join the team at Visionary Broadband, one of the top internet service providers in the Rocky Mountain region.

Please note: We are only considering candidates who currently reside in the Gillette, WY area.

Job Overview:

As the Broadband Access Administrator, you are responsible for the upkeep, configuration, and reliable operation of the Company’s wireless and GPON (Gigabit Passive Optical Network) infrastructure. You provide support to Tower Crews and Installers through provisioning, troubleshooting, etc. of PTP Microwave Backhaul Radios, PTMP Access Points, PTMP CPE, and Fiber GPON Equipment.

Duties and Responsibilities:

• Access Point - Provisioning
• Access Point – Firmware updates and frequency optimization
• Access Point - Troubleshooting
• Access Point - Load balancing
• Wireless backhauls turn up/maintenance
• Frequency coordination (5GHz/3GHz)
• Frequency drawing (5GHz/3GHz)
• Ubiquiti Air control ownership
• Cambium CnMaestro ownership
• Telrad Breezeview ownership
• Ubiquiti UNMS ownership
• Provision and Maintain GPON-based fiber optic networks
• Identify and troubleshoot network issues, including signal loss, connectivity problems, or performance inefficiencies
• Analyze test results and implement necessary adjustments or repairs to optimize network functionality
• Conduct routine maintenance checks to ensure the ongoing performance and reliability of GPON networks
• Maintain accurate records of installations, repairs, upgrades, and maintenance activities
• Generate detailed reports outlining network configurations, test results, and any modifications made for future reference
• Speed upgrade requests
• Work order review
• Participate in an on-call rotation. The rotation is typically one week per month but can change at any time due to staffing changes.
• Assist installers calling in with regards to wireless and GPON issues
• Other duties as assigned

Qualifications:

A qualified candidate must possess the following skills, or have equivalent experience and/or qualifications:

• Three or more years of telecom experience
• Excellent communication skills, both verbal and written.
• Excellent organizational skills and must be detail oriented.
• Good knowledge of all Microsoft Office applications, as well as ability to quickly learn and work within proprietary computer applications.
• Flexibility to work outside of standard 8am-5pm hours, including ability to participate in an on-call rotation.
• Strong analytical and critical thinking skills with demonstrated problem-solving abilities

Benefits

• Competitive salary (includes on-call pay, tower climbing bonuses, commission eligible position, company annual bonus plan)
• Comprehensive benefits package (available the 1st of the month after 30 days of employment) including 2 medical plan choices, dental, vision and HAS (with high-deductible medical plan)
• 401k with a dollar for dollar match up to 6%
• Voluntary short and long-term disability, life insurance and accidental death & dismemberment
• Paid Time Off, Paid Holidays, Bereavement Pay and Paid Parental Leave

Visionary Broadband is an equal opportunity employer, all applicants will be considered without discrimination on the basis of race, religion, national origin, age, sex, marital status, disabilities, gender identity or expression, sexual orientation, veteran status or any other characteristics protected by law.