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Junior M365 Consultant at Reply – Chicago, Illinois

Reply
Chicago, Illinois, 60601, United States
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About This Position

Junior M365 Consultant

Valorem Reply, a Reply company, is an award-winning digital transformation firm focused on delivering solutions around data-driven enterprise, IT modernization, customer experience, product transformation and modern workplace by leveraging the power of Microsoft technologies.

Our Modern Work practice comprises of a strong group of digital workplace experts who create exceptional employee experiences for enterprises. Specializing in Microsoft 365, we build digital workspaces, world-class intranets, collaboration platforms, and business solutions that foster meaningful, online engagements for employees. Utilizing the magnitude of tools in Microsoft 365 and a robust adoption and change management strategy, our mission is to empower our clients' workforces to achieve more and to work better, together, faster. Come join our mission to be the most well-known and respected name in Modern Work globally.

As a M365 Technical Consultant, you will begin your consulting career supporting the design and implementation of Modern Work solutions across client engagements. In this role, you will work alongside experienced consultants and architects to learn how enterprise collaboration environments are structured, governed, and optimized. You will contribute to digital transformation projects by assisting with requirements gathering, solution configuration, documentation, testing, and deployment support and gain hands-on exposure to Microsoft 365 technologies while developing core consulting skills, including structured problem solving, client communication, and solution delivery best practices.
Responsibilities
  • Support client discovery efforts by participating in workshops and documenting business processes, requirements, and current- and future-state workflows
  • Assist in configuring and validating Microsoft 365 solutions, including Teams, SharePoint, Viva, M365 Copilot, and Copilot Studio agents, under senior guidance
  • Support governance and lifecycle management activities by helping manage permissions, standards, and compliance processes for enterprise collaboration environments
  • Create and maintain project documentation and client-facing materials, including technical documentation, status updates, and workshop summaries
  • Collaborate with cross-functional teams while tracking assigned tasks and risks, continuously developing consulting, technical, and communication skills
Minimum Requirements
  • Bachelors degree in a technical, analytical, or business-technology related field
  • Strong analytical and problem-solving skills with attention to detail
  • Effective written and verbal communication skills suitable for client-facing environments
  • Ability to work collaboratively within team-based project settings
  • Familiarity with structured delivery methodologies and modern collaboration tools (Microsoft 365), with the ability to quickly learn new technologies

Preferred qualifications
  • Exposure cloud or SaaS platforms (e.g., Microsoft 365, Azure, Google Workspace, AWS) and enterprise technology environments
  • Experience with low-code, workflow automation, reporting, or data modeling concepts.
  • Basic understanding of identity and access management principles
  • Exposure to AI-driven productivity tools, large language models, or automation platforms (e.g., Microsoft Copilot, ChatGPT), with demonstrated interest in building expertise in Microsoft 365 Copilot and related AI workloads
  • Prior consulting or client-facing experience, interest in pre-sales support, and active pursuit of Microsoft certifications (e.g., MS-900, PL-900, AB-100) to support ongoing professional development
  • Candidates must be legally authorized to work in the US without current or future employer sponsorship
About Reply

Reply specializes in the design and implementation of solutions based on new communication channels and digital media. Reply is a network of highly specialized companies supporting global industrial groups operating in the telecom and media, industry and services, banking, insurance and public administration sectors in the definition and development of business models enabled for the new paradigms of AI, cloud computing, digital media and the Internet of Things. Reply services include Consulting, System Integration and Digital Services.

The base compensation for this full-time position is $80,000 plus benefits. Compensation decisions are supported through market data, where regional variances may exist based on cost of labor. We also consider prior experience, relevant skills, education, training, certifications, and other job-related qualifications. If you have questions regarding compensation, the talent acquisition team can provide details during the interview process.

Reply is an equal opportunity employer. We are committed to providing equal opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you need assistance or reasonable accommodation due to a disability during the application or recruiting process, email jobusa@reply.com. Visit our website at www.reply.com to learn more about our open roles.

Job Location

Chicago, Illinois, 60601, United States

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