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Patient Account Representative/Refund Clerk at Med Center Health – Bowling Green, Kentucky

Med Center Health
Bowling Green, Kentucky, 42101, United States
Posted on
Updated on
NewJob Function:Medical
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About This Position

Patient Account Representative/Refund Clerk

  • Position Summary
    • Processes all credit balance accounts for assigned Med Center Health facilities.
  • Minimum Qualifications
    • Work Experience
      • Previous Medical Billing Experience preferred.

    • Education
      • High school graduate or equivalent preferred.

    • Certifications/Licensure
      • None required.
  • Job Specific Performance Standards
    • The duties listed below are a summary of the major essential functions of this position. The position may require other duties, both major and minor, that are not mentioned, and specific functions may change from time to time.
      • Answers incoming calls and greets visitors to department within a timely fashion. Determines nature of call/visit and provides appropriate response, guidance. Refers more complex issues appropriately.
      • Maintains tracking system for assigned areas and reports performance results.
      • Monitors and reports issues of compliance and performs necessary research to resolve and implement changes in procedure to ensure compliance.
      • Monitors accounts receivable for compliance to contract.
      • Reviews credit balance accounts to make correct adjustment errors or make the proper refund due the insurance company or the patient.
      • Maintains a record of all refunds processed.
      • Files the quarterly credit balance report to Medicare.
      • Completes assigned reports in timely manner.

Job Location

Bowling Green, Kentucky, 42101, United States

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