Customer Service & Purchasing Internship at Texas Hydraulics Inc – Traverse City, Michigan

Why Join Oilgear

At Oilgear, we design and manufacture high-performance hydraulic systems that power some of the world’s most demanding industrial applications. Our employees play a critical role in our success, and we are committed to providing a safe, collaborative, and growth-oriented environment. At Oilgear, you’ll work with advanced technology, contribute to meaningful products, and be part of a team that values quality, accountability, and continuous improvement.

Position Overview

The Customer Service & Purchasing Intern will support various business functions, including customer service, inside sales, and purchasing, while assisting with critical projects that improve efficiency and organization. This internship provides an excellent opportunity to gain hands-on experience in a professional setting by working with customer interactions, internal sales processes, and purchasing operations.

Essential Responsibilities and Duties:

Customer Service/Inside Sales:

• Develop a process and digital filing system for scanning and organizing Engineering Cover Sheets for pre-Epicor parts.
• Follow up with customers regarding open quotes (under Daniela’s guidance).
• Contact customers to check on repair and new pump performance, offering assistance as needed.
• Assist with entering purchase orders to help free up team members for cross-training.

Purchasing:

• Run open order reports to track outstanding purchase orders.
• Follow up on late purchase orders to ensure timely delivery.
• Add purchasing comments to maintain clear communication with vendors.
• Update purchase orders that haven’t been marked as "acknowledged."

Qualifications:

• Must be currently enrolled in a college degree program (Business, Engineering, Supply Chain, or related field preferred).
• Strong attention to detail and organizational skills.
• Ability to develop and implement efficient filing systems.
• Proficiency in Microsoft Office, especially Excel.
• Strong communication skills, both written and verbal.
• Ability to work independently and take initiative in problem-solving.
• Willingness to collaborate with multiple departments and adapt to different tasks.

Work Schedule & Environment

• Work is primarily conducted in a professional office setting.
• Regular use of standard office equipment, including computers, phones, photocopiers, and other devices.
• Occasional exposure to a shop environment with potential noise, dust, odors, and fumes when visiting the shop floor.
• Physical activity includes typing on a computer, walking, sitting, bending, and stooping throughout the shift.
• Must be able to lift and carry items weighing up to 25 pounds occasionally.

What We Offer

• Paid Time Off (PTO)
• Paid holidays
• 401(k) retirement plan with company match
• Medical, Dental, and Vision insurance
• Health Savings Account (HSA) with employer contribution
• Flexible Spending Account (FSA) options
• Employer-paid life and disability insurance
• Optional hospital, critical illness, and accident insurance
• Employee Assistance Program (EAP)
• Safety shoe reimbursement program
• Safety glasses reimbursement program
• Tuition assistance up to $5,000 per year

Equal Employment Opportunity

The Oilgear Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law.

Employment Status Statement

Employment with The Oilgear Company is at-will. This means that either the employee or The Oilgear Company may terminate the employment relationship at any time, with or without cause or notice, in accordance with applicable law.

Nothing in this job description or any other Company document should be interpreted as a contract of employment, an offer of continued employment, or a guarantee of employment for any specific duration.