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ParkerStore Representative at Hyspeco, Inc. – St Louis, Missouri

Hyspeco, Inc.
St Louis, Missouri, 63132, United States
Posted on
Updated on
Recently UpdatedJob Function:Customer Service

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About This Position

ParkerStore Representative

The Parker Store representative is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with team members within the customer service department.

Essential Functions
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Provides timely and accurate information to incoming customer order status and product knowledge requests.
  • Processes customer orders/changes/returns according to established department policies and procedures.
  • Works with the accounting department to resolve disputed credit items.
  • Provides feedback to the company regarding service failures or customer concerns.
  • Partners with the sales team to meet and exceed customer's service expectations.
  • Upholds Hyspeco Safety and Personnel Policies.
  • Upholds ISO 9001:2015 requirements as defined in Hyspeco's quality procedures / processes.

Competencies
  • Customer/Client Focus.
  • Problem Solving/Analysis.
  • Time Management.
  • Communication Proficiency.
  • Teamwork Orientation.
  • Technical Capacity.

Supervisory Responsibility

This position has no supervisory responsibilities.

Job Location

St Louis, Missouri, 63132, United States
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Job Location

This job is located in the St Louis, Missouri, 63132, United States region.

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