Senior UX Designer | Independent Contractor in at NLP Logix

Lead client discovery. Turn complex business needs into clear experiences.

Company: NLP Logix
Location: Remote within the United States, subject to approved work location
Engagement Type: Independent contractor

NLP Logix is seeking an experienced independent UX consultant to provide discovery, business analysis, and design services for defined client engagements, including enterprise and AI-enabled products.

You will help clients understand user needs, clarify business requirements, and translate complex workflows into practical experiences. This hands-on, client-facing work requires strong facilitation, thoughtful design, and the ability to communicate recommendations clearly to business and technical audiences.

• Lead discovery sessions and stakeholder interviews to understand business goals, user needs, pain points, workflows, and constraints.

• Elicit, document, and validate requirements, business rules, process steps, dependencies, and open questions.

• Map current and future workflows and develop problem statements, personas, journey maps, and user flows.

• Recommend an experience strategy that connects business objectives with user needs and technical considerations.

• Present findings and validate recommendations with client stakeholders and delivery partners.

• Develop wireframes, mockups, and interactive prototypes to communicate solutions and test assumptions.

• Conduct user research and usability testing when included in the project scope.

• Design chatbot and conversational AI experiences, including conversation flows, prompts, system responses, error handling, fallback paths, and escalation to human support.

• Incorporate transparency, trust, privacy, responsible use, and user control into AI-enabled experiences.

• Create prototypes and proofs of concept to evaluate new experiences, technologies, or business ideas.

• Facilitate agreed client workshops, design reviews, and product demonstrations.

• Present findings, requirements, designs, and recommendations to technical and nontechnical audiences.

• Coordinate with business analysts, product owners, architects, developers, data scientists, and other project contributors.

• Prepare design documentation and handoffs that connect client requirements and design intent to implementation.

• Review implementation against agreed design objectives and recommend refinements within the project scope.

• At least five years of experience in UX, product, or interaction design, including complex projects from discovery through delivery.

• Experience leading stakeholder interviews and translating business needs into requirements, process flows, and design recommendations.

• A portfolio demonstrating user-centered problem solving, complex workflows, and clear design rationale.

• Strong facilitation, presentation, and written communication skills.

• Ability to independently plan and execute consulting engagements, navigate ambiguity, and meet agreed commitments.

• Enterprise applications, data-rich products, dashboards, or complex operational workflows.

• Conversational or generative AI products and responsible design practices.

• User research, usability testing, accessibility, design systems, and process mapping.

• Collaboration with developers, data scientists, architects, or AI specialists.

• Delivery of UX services as an independent consultant or consulting business.

• Project scope, anticipated capacity, duration, compensation, and payment terms will be agreed before services begin.

• The consultant will manage their work schedule while accommodating mutually agreed client meetings, workshops, and delivery milestones.

• The engagement is nonexclusive, subject to confidentiality obligations and agreed conflict-of-interest restrictions.

• This is an independent contractor opportunity and does not include NLP Logix employee benefits.

Please provide your résumé or consulting profile, portfolio, availability, and proposed rates. Include examples of engagements where you led discovery and translated complex business needs into effective user experiences.