Manager of Patient Access in at Singlepoint Healthcare OPCO, LLC

Patient Access • Operations • Leadership

Passionate about leading people, improving processes, and making healthcare easier for patients? 🚀

Singlepoint Healthcare is looking for a Manager of Patient Access to lead a team dedicated to connecting patients with the care they need. From referral intake and patient onboarding to scheduling and ongoing service coordination, you'll help create a seamless patient experience while building an engaged, high-performing team.

If you love solving problems, developing people, and turning operational challenges into opportunities, this could be your next great move!

✔️ Lead, coach, and develop Patient Access teams to deliver exceptional service
✔️ Oversee referral intake, patient onboarding, scheduling, and service coordination
✔️ Partner with Clinical, Sales, Revenue Cycle, and referral sources to keep patient care moving
✔️ Build efficient workflows and standardize processes across Patient Access operations
✔️ Monitor performance metrics, identify trends, and drive improvements
✔️ Remove administrative barriers that delay access to care
✔️ Ensure accurate documentation, regulatory compliance, and patient privacy
✔️ Foster a culture of accountability, collaboration, and continuous improvement

🎓 High school diploma or GED
🏥 At least 5 years of relevant healthcare operations experience
📋 Experience with referral intake, patient onboarding, appointment scheduling, and provider coordination
🤝 Experience collaborating with clinical teams, referral sources, and revenue cycle departments
💻 Proficiency with electronic health records (EHR), referral management platforms, and scheduling systems
📊 Strong operational, analytical, organizational, and problem-solving skills
👥 Strong leadership, communication, and team management capabilities
🎯 Ability to manage competing priorities while maintaining exceptional patient service

🎓 Bachelor's degree or equivalent combination of education and related experience
💉 Experience in infusion services, specialty pharmacy, specialty provider practices, or other specialty healthcare settings
👥 Experience leading and developing healthcare teams, including staff training, coaching, and performance management
📈 Experience improving workflows, operational efficiency, and patient access performance
❤️ Basic Life Support (BLS) certification – American Heart Association

At Singlepoint Healthcare, we're reimagining chronic care by bringing expert providers, diagnostics, and essential services together to make healthcare more accessible and connected.

We believe great patient experiences begin with great teams. Our culture is built on curiosity, collaboration, innovation, accountability, and a genuine commitment to caring for others.

Lead the team. Simplify the process. Open doors to better care. Help shape the future of Patient Access! 🚀💙