Senior Executive Assistant, Global Customer Solutions in United States at Jobgether

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Executive Assistant, Global Customer Solutions based in the United States.

This is a unique opportunity for a highly organized and proactive professional to operate at the center of a global customer-facing organization. Blending executive support with strategic program management, this role plays a critical part in driving operational excellence, coordinating cross-functional initiatives, and ensuring leadership priorities move forward efficiently. Working closely with senior executives and stakeholders across multiple business functions, you will help create structure, visibility, and accountability in a fast-paced, remote-first environment. The position is ideal for someone who thrives on solving complex challenges, managing competing priorities, and leveraging technology and automation to improve team effectiveness. You'll have the opportunity to influence organizational success while growing your leadership and program management capabilities.

• Provide comprehensive executive support, including calendar management, meeting coordination, travel planning, expense management, and handling confidential communications.
• Act as a strategic partner to senior leadership by organizing priorities, facilitating decision-making processes, and ensuring seamless execution of key initiatives.
• Coordinate domestic and international travel arrangements, leadership meetings, off-sites, customer engagements, and organizational events.
• Attend meetings, capture action items, distribute follow-ups, and ensure accountability across stakeholders.
• Own and maintain the operational rhythm of the organization by tracking strategic programs, monitoring progress, identifying blockers, and escalating risks when necessary.
• Manage centralized project and program tracking systems to provide leadership with clear visibility into priorities, timelines, and outcomes.
• Support quarterly business reviews, planning cycles, executive briefings, leadership presentations, and organizational communications.
• Collaborate cross-functionally with teams including Sales, Marketing, Finance, Product, and People Operations to drive alignment and execution.
• Identify opportunities to streamline workflows through AI, automation, and productivity tools while implementing scalable operational improvements.
• Research, evaluate, and champion emerging technologies that enhance team productivity and operational efficiency.

• Proven experience supporting VP, SVP, or C-level executives in a technology company, SaaS business, or high-growth startup environment.
• Strong background in executive assistance combined with hands-on program or project management responsibilities.
• Demonstrated ability to manage multiple complex initiatives simultaneously while maintaining exceptional attention to detail.
• Experience coordinating cross-functional programs, tracking deliverables, and driving accountability across diverse stakeholder groups.
• Excellent verbal and written communication skills, with the ability to build strong relationships across remote and globally distributed teams.
• High level of professionalism, discretion, and integrity when handling confidential information and executive matters.
• Strong organizational, prioritization, and problem-solving abilities in fast-changing and ambiguous environments.
• Experience planning executive meetings, leadership off-sites, business reviews, and internal communications initiatives.
• Proficiency with Google Workspace, including Docs, Sheets, Slides, and Calendar.
• Interest in or experience using AI and automation tools such as ChatGPT, Claude, Notion AI, Zapier, or similar productivity platforms.
• Experience supporting customer-facing, go-to-market, sales, or revenue-focused organizations is highly desirable.
• Bachelor's degree preferred; project management certifications such as PMP are considered a plus.
• Must be located within the Pacific or Mountain Time Zone.

• Competitive annual salary range of $127,000 – $153,000 USD, based on experience, skills, and qualifications.
• Restricted Stock Units (RSUs), providing ownership participation and long-term growth potential.
• Fully remote work environment with access to a globally distributed team.
• Comprehensive paid time off program, including 30 days of annual leave and company-wide shutdown days.
• Career development opportunities within a rapidly growing organization.
• Exposure to senior leadership and strategic business initiatives.
• Collaborative, transparent, and innovation-driven work culture.
• In-person onboarding experience designed to support long-term success and integration.
• Flexible work environment built on trust, autonomy, and outcomes.
• Opportunity to work with cutting-edge AI and productivity tools while helping shape operational best practices.