Technical Program Manager in Plano, Texas at Synapse ITS

The Technical Program Manager is responsible for transforming strategic plans into project plans and ensuring effective cross-team collaboration. This role requires a proactive individual who can manage risks, integrate teams, and handle stakeholder expectations while promoting agile practices and continuous improvement.

Responsibilities

• Strategic Plan Implementation: Assist with strategic plan creation. Lead the activities to translate strategic plans into actionable waterfall project plans. Propagate the project plans into agile teams.
• Cross-Team Relationships: Cultivate and maintain effective relationships across various teams to ensure collaborative and cohesive project execution.
• Department Level Staffing: Lead staffing resource planning using the project plans, ensuring that the department has the necessary resources and talent to meet project demands.
• Risk Management: Identify potential risks crossing and develop mitigation strategies to ensure project success.
• Cross-Team Integration: Facilitate integration across different teams to streamline processes and enhance project outcomes.
• Stakeholder Management: Engage with stakeholders to understand their needs and ensure their requirements are met throughout the project lifecycle.
• Prioritization: Assist team leads with managing and prioritizing tasks and projects to align with business objectives and maximize efficiency.
• Agile Ceremonies Facilitation: Lead and facilitate agile ceremonies such as sprint planning, daily stand-ups, retrospectives, and reviews.
• Promotion of Agile Practices: Advocate for and implement agile methodologies to improve project delivery and team performance.
• Continuous Improvement: Foster a culture of continuous improvement by encouraging feedback and refining processes.

Qualifications:

• Proven experience in project management and delivery, preferably in a technical capacity.
• Strong understanding of agile methodologies and practices.
• Strong understanding of stage-gate and/or waterfall project management.
• Excellent communication and interpersonal skills.
• Ability to manage multiple projects and tasks simultaneously.
• Strong problem-solving and risk mitigation skills.
• Experience in stakeholder management and cross-team collaboration.

Education

• Bachelor’s degree in Engineering, Computer Science, Information Technology Management, or a related field, or equivalent work experience.
• Relevant certifications in project management and agile methodologies are a plus.