CAD AUX Technician - Entry Level in Greenville, South Carolina at BonaDent

The CAD AUX Technician supports Bonadent's production workflow by operating milling software, managing zirconia pucks, completing post-processing, and running oven programs to sinter milled units. This role is responsible for accurate “CAD Match” from mill to oven to case, and for completing self-QC as the last line of defense before cases move to Ceramics.

Specific Responsibilities and Duties:

Milling and Machine Operations:

· Operate milling software to queue, start, monitor, and complete milling jobs while maintaining production flow.

· Load, swap, and remove zirconia pucks from mills; verify puck ID, shade, and size against the case ticket and production priorities.

· Respond to machine prompts and basic interruptions (job pauses, puck changes, routine checks); escalate equipment issues to the appropriate lead or maintenance support.

· Maintain organized puck inventory and traceability (puck usage, case identification, and job status).

Post-Processing and Sintering:

· Complete required post-processing steps per SOP (cleaning, de-spruing as applicable, labeling, and staging).

· Select and run appropriate oven programs based on material and case requirements; ensure proper loading, cycle execution, and cool-down handling.

· Perform CAD Match from oven to cases to ensure sintered units are returned to the correct case bins with correct documentation.

Quality Control and Case Matching:

· Perform self-QC as the last quality gate before handoff to Ceramics, confirming unit integrity, identification, and case alignment.

· Match digital dies to the corresponding sintered units to prevent mix-ups and support accurate downstream finishing.

· Identify defects, mismatches, or potential remakes early; communicate findings and coordinate next steps with CAD and production leadership.

Teamwork, Communication, and Professional Standards:

· Communicate status, delays, and urgent needs clearly with CAD Designers, Ceramics, and Quality to keep cases moving.

· Maintain a clean, organized, and safe work area; follow all safety procedures and equipment handling requirements.

· Protect confidential patient and business information and follow Danaren policies and SOPs at all times.

Key Performance Measurements:

· On-time completion of milling and sintering workflow steps during the assigned shift.

· Accuracy of CAD Match and traceability (correct puck, correct oven program, correct case return; zero case mix-ups).

· First-pass quality rate prior to Ceramics and reduction in remakes attributable to AUX process errors.

· Compliance with SOPs and documentation expectations (puck tracking, oven program selection, and case staging).

Required Skills and Qualifications:

· Working knowledge of milling software and production workflows; comfort swapping zirconia pucks in and out of mills.

· Ability to learn and follow oven programs and material-specific sintering requirements.

· Great interpersonal and communication skills.

· Positive, team-oriented attitude and professionalism.

· Multi-tasking and organizational skills, with close attention to detail.

· Good time-management skills with an ability to perform under tight deadlines.

· Able to maintain the highest level of confidentiality.

· Ability to stand for extended periods and lift up to 30 lbs. with or without reasonable accommodations.